Assistant Concierge
13 hours ago
Mandarin Oriental, Hong Kong is looking for an Assistant Concierge to join our Concierge team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. The iconic Mandarin Oriental, Hong Kong is the epitome of contemporary luxury combined with Oriental heritage. Having delighted guests with award‑winning services and impressive facilities for 60 years, it is a much‑loved address for those seeking an exclusive sanctuary in the heart of the city. The hotel’s spacious rooms and suites offer magnificent views of the renowned Victoria Harbour and the city’s skyline. A collection of nine outstanding restaurants and bars, including two that hold Michelin Star status, a luxurious club lounge, a Shanghainese‑inspired holistic spa, an indoor pool and a state‑of‑the‑art fitness centre, make Mandarin Oriental, Hong Kong the quintessential “home away from home” for discerning leisure and business travellers alike. About the Job Based at the Mandarin Oriental, Hong Kong within the Concierge Department, the Assistant Concierge Manager is responsible for overseeing the daily operations of the Concierge team, supervising Concierge staff and ensuring guest enquiries are handled professionally. The Assistant Concierge reports to the Chief Concierge. Responsibilities Assist the Chief Concierge in ensuring smooth and efficient operation of the Concierge Department. Observe and ensure that all colleagues are performing their duties in accordance with established hotel policies and procedures. Achieve maximum guest satisfaction and adhere to the quality standards required by the hotel. Constantly stay updated with the events happening in Hong Kong and ensure they are communicated among the team. Handle guests’ feedback or complaints and provide appropriate resolutions in a timely manner. Organize all transportation requirements and luggage arrangements for hotel guests. Ensure that the Concierge Desk information is always up to date. Demonstrate exceptional guest recognition in the hotel lobby & entrance. Qualifications At least 3 years of experience in Concierge Operations. Excellent communication skills with fluent spoken English and Chinese. Superior guest resolution and problem‑solving abilities required. Benefits Learning & Development programs designed to grow your career at every stage. MOstay programme: complimentary nights and attractive rates for you and your loved ones when you travel. Health & Colleague Wellness: a variety of health benefits and wellness programmes offered to all colleagues globally. Retirement Plans: various plans according to length of service and role. #J-18808-Ljbffr
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Assistant Concierge
5 days ago
Hong Kong Island, Hong Kong SAR China Mandarin Oriental Hotel Group Limited Full timeMandarin Oriental, Hong Kong is looking for an Assistant Concierge to join our Concierge team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award‑winning...
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Assistant Concierge Manager
5 days ago
Hong Kong Island, Hong Kong SAR China Mandarin Oriental, Hong Kong Full timeMandarin Oriental, Hong Kong is looking for an Assistant Concierge Manager to join our Concierge team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the...
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Assistant Concierge
1 week ago
hong kong, Hong Kong SAR China Shangri-La Group Full timeAssistant Concierge – Shangri-La Group Shangri-La Group, headquartered in Hong Kong SAR, has expanded from a single hotel business to a diverse global portfolio, including quality real estate, investment properties, wellness and lifestyle facilities. The Group currently owns, operates and manages over 100 hotels across five brands: Shangri-La Hotels &...
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Assistant Concierge
5 days ago
Hong Kong Island, Hong Kong SAR China Island Shangri-La, Hong Kong Full timeHeadquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La...
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Assistant Concierge Manager
1 week ago
hong kong, Hong Kong SAR China Mandarin Oriental Full time2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Mandarin Oriental, Hong Kong is looking for an Assistant Concierge Manager to join our Concierge team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you...
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ADMIN ASSISTANT
5 days ago
Hong Kong Island, Hong Kong SAR China 第一太平戴維斯物業管理有限公司 Full timeADMIN ASSISTANT (CONCIERGE) Responsibilities Provide front‑line concierge and administrative support Coordinate daily operations and assist with reporting Maintain accurate records and ensure service excellence Qualifications Diploma or equivalent 1+ years of relevant experience Proficient in MS Office tools Strong interpersonal and communication skills We...
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Assistant Manager
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Hong Kong Island, Hong Kong SAR China The Langham, Hong Kong Full timeOur Vision Building Great Memories Major Accolades 2016 - 2025 Three Michelin Stars – T'ang Court2004 - 2024 Caring Company Award2021 - 2024 Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK)2020 - 2024 Earth Check Certification Platinum Certificate2020 The Best of The Best Masterchef – T’ang Court2015 - 2019 Forbes Travel Guide Five-star...
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Assistant Concierge
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Hong Kong Island, Hong Kong SAR China Shangri-La Group Full timeJoin to apply for the Assistant Concierge (Supervisory Role) role at Shangri-La Group Find Your Shangri-La in Shangri-La. Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. About Us...
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Hong Kong Island, Hong Kong SAR China Mandarin Oriental Full timeA prestigious luxury hotel located in Hong Kong seeks an Assistant Concierge Manager to lead the Concierge team. The ideal candidate has over 3 years of experience in Concierge operations and is fluent in both English and Chinese. Responsibilities include supervising staff, ensuring guest satisfaction, and managing transportation arrangements. The role...
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Concierge Administrative Assistant
5 days ago
Hong Kong Island, Hong Kong SAR China 第一太平戴維斯物業管理有限公司 Full timeA leading property management firm in Hong Kong is seeking an Administrative Assistant (Concierge) to provide front-line concierge and administrative support. Responsibilities include coordinating daily operations and maintaining accurate records. Candidates should have a diploma or equivalent, with at least one year of relevant experience. Proficiency in MS...
