HSBC - Community Manager - (Up to 32K , 12 month contract)
21 hours ago
15 days Annual Leave working location: Tai kok tsui Strong communication skills is key to success in this role As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 63 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans the world’s largest and fastest-growing trade corridors. The bank serves more than 40 million customers through its commercial, retail, investment and private banking businesses, which are supported by operational and functional teams around the world. Job Description We are looking for a skilled Community Manager to manage the day-to-day operations of an interactive customer community for a leading bank. This community provides HK customers with an online platform to exchange their banking experiences in HK and co-create banking journeys with the bank to best meet the needs of customers. It also promotes customer advocacy through word-of-mouth marketing. As the Community Manager, you will be responsible for the following: Reviewing posts and comments published in the community by members on a daily basis Responding to customer posts and answering simple, unauthenticated inquiries Staying alert to incidents and complaints and escalating them as appropriate Sharing engaging posts related to banking topics that customers are interested Compiling a monthly newsletter with a member activity dashboard Creating engagement activities to maintain member interest and participation The candidate may be required to work specific hours on weekends and public holidays based on business needs. About the Candidate The ideal candidate for this position should possess the following qualifications: University degree holder Excellent communication skills in both verbal ( Cantonese) and written Chinese (simplified & traditional ) and English Have good understanding of social media trends and popular culture with a good sense of humor Good analytical skills and attention to detail Prior experience in banking or social media content management is an advantage If you are interested in this role, click “Apply” HSBC is committed to building a work culture where everyone is valued, respected and opinions count. They take pride in providing a workplace that fosters continuous professional development, collaboration and supporting people to be at their best in an inclusive and diverse environment. #J-18808-Ljbffr
-
Kowloon, Hong Kong SAR China Experis Full timeHSBC - Community Manager - (Up to 32K , 12 month contract) Add expected salary to your profile for insights As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 63 countries and territories, HSBC’s unparalleled international network links developed...
-
Kowloon, Hong Kong SAR China Experis Full timeHSBC - Senior Administrator, Member Services (up to 24K, 6 month contract) As one of the world’s largest banking and financial services organisations, HSBC has been connecting customers to opportunities since 1865. With operations in 63 countries and territories, HSBC’s unparalleled international network links developed and emerging markets, and spans...
-
Manager, Ops, Cheque Processing
1 week ago
kowloon, Hong Kong SAR China HSBC Full timeManager, Ops, Cheque Processing – 24 month contract with HSBC This role is part of HSBC Operations, Services and Technology, providing operational and technical support to our global businesses. The Manager will oversee international and domestic cheque processing, ensuring that cheques are cleared before the Hong Kong Interbank Clearing Ltd cut‑off time...
-
Talent Manager, Hong Kong
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeRole Purpose Focusing on what is unique and critical for Hong Kong, this new role is accountable for developing and executing talent solutions based on the requirements of the business strategy. As part of the new Enterprise Talent team this role is focused on ensuring HSBC develops and retains a high performing and diverse talent pool spanning all levels of...
-
Senior Business Analyst
5 days ago
Kowloon, Hong Kong SAR China Rise Associates Asia Limited Full timeSenior Business Analyst (12-month renewable contract) Summary: A 12‑month renewable contract with an HK‑conglomerate, facilitating the customization and implementation of internal applications that are developed via low‑code/ no‑code platforms. The ideal candidate should demonstrate strong stakeholder management skills and practical hands‑on...
-
Underwriting Manager
5 days ago
Kowloon, Hong Kong SAR China HSBC Full timeWe are currently seeking a high calibre professional to join our team as an Underwriting Manager. Principal Responsibilities In this role you will: Implement HSBC underwriting Policy and Principle within the Chief Underwriting Office of HSBC and ensure that business is accepted on a sound and lasting profitable basis Accept or authorize the acceptance of new...
-
Social Media Specialist
5 days ago
Kowloon, Hong Kong SAR China Chandler Macleod Group (HK) Limited Full timeSocial Media Specialist - Banking (Up to $32k/mth) Our client is looking for a skilled Social Media Specialist to manage the day-to-day operations of an interactive customer community for a leading bank. This community provides customers with an online platform to exchange their banking experiences in HK and co‑create banking journeys with the bank to best...
-
Assistant Programme Admin
5 days ago
Kowloon, Hong Kong SAR China Universal College of Higher Education Full timeA Hong Kong based college is seeking an (Assistant) Programme Officer for a 12-month contract. You will provide administrative support, maintain day-to-day operations, and liaise with departments regarding student services. The ideal candidate has a Bachelor Degree, at least 2 years of relevant experience, and strong communication skills in English and...
-
Kowloon, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Life is a...
-
Kowloon, Hong Kong SAR China HSBC Full timeThe Communications and Trade Surveillance manager will support with oversight of Trade & Communications Surveillance activities across the region. The role will work as a connector, ensuring feedback from surveillance alert disposition teams, regional technical officers (or other conduits) and Product teams are appropriately captured and actioned by the...
