Manager – Examinations Administration

Manager – Examinations Administration (Ref: IP/10/276) The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not-for‑profit statutory body which administers public examinations in Hong Kong. Our scope of responsibility extends to administering over 200 international and professional examinations. We are looking for talented people to join hands with the HKEAA family in contributing to the provision of valid, reliable and equitable examinations and a range of assessment services to meet the educational and societal needs of the community. Applications are now invited for the following post: Duties The appointee will assist the Division Head and Senior Managers in leading the planning and administration of various international and professional exams, processing and resolving exam irregularities and complaints, managing and developing a team of staff, preparing and briefing exam personnel on exam operations and procedures, providing input and leadership in divisional meetings, continuously reviewing the current practice and identifying areas for improvement, identifying business growth opportunities with the objective of leading a team to efficiently administer various exams, and improving the Division’s services and operations and generating income to meet the financial targets of the Division within the given resources, timeline, relevant policies and guidelines of the Division and the Authority; and other ad-hoc duties as assigned. Requirements A Bachelor’s degree or equivalent in any discipline is required; At least 8 years’ relevant working experience in examination/education operations or comparable high‑stakes service operations, with no less than 6 years of supervisory experience in education related or public sectors; Proven ability to maintain examination integrity and administrative compliance, including incident management, malpractice prevention, data protection, audit readiness and business continuity planning; Extensive experience in educational administration within highly complex environments, or expertise in examination operations and business administration, preferably with strong stakeholder and customer management skills. Good knowledge in contract management, budgeting and complaint handling; Strong management, leadership, interpersonal, communication, analytical and organization skills; Sound knowledge in IT system and applications; familiar with PMM or ISO are considered an advantage; High proficiency in both written and spoken English and Chinese including Putonghua; Highly meticulous, resilient, and able to work under pressure and irregular hours; and The appointee(s) may be required to travel to Chinese Mainland and/or overseas. Employment Terms The remuneration package will be commensurate with qualifications and experience. Appointment will be on a fixed‑term contract with contract‑end‑gratuity, MPF benefits, medical and dental care. Future employment may be offered on renewable contracts subject to performance and staffing needs. Date for Application Review 28 November 2025 Application Instructions A detailed resume including your qualifications and experience, current/expected salary and earliest availability should be sent to the Manager - Human Resources, by quoting the position applied and reference number via email at Due to the secrecy nature of HKEAA’s job duties, applicants invited for interview may be required to make a declaration of any conflict of interests. Applicants not notified within 8 weeks from the application review date should consider their applications unsuccessful. Equal Opportunities The HKEAA is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided relating to employment will be kept confidential and used only for processing applications. For details, please refer to the Policy Statement on Equal Opportunities and the Personal Information Collection Statement on the HKEAA website ( #J-18808-Ljbffr