Manager – Examinations Administration

5 days ago


hong kong, Hong Kong SAR China Hong Kong Examinations and Assessment Authority Full time

Manager – Examinations Administration (Ref: IP/10/276) The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not‑for‑profit statutory body which administers public examinations in Hong Kong. With responsibility for over 200 international and professional examinations, we invite applications for the following post. Duties : Assist the Division Head and Senior Managers in planning and administering various international and professional exams. Process and resolve exam irregularities and complaints. Manage and develop a team of staff. Prepare and brief exam personnel on exam operations and procedures. Provide input and leadership in divisional meetings. Continuously review current practice, identify areas for improvement and business growth opportunities. Lead a team to efficiently administer exams, improving services and operations, and generate income to meet financial targets within resources, timelines and relevant policies. Perform other ad‑hoc duties as assigned. Requirements : A Bachelor’s degree or equivalent in any discipline. At least 8 years of relevant working experience in examination/education operations or comparable high‑stakes service operations, with no less than 6 years of supervisory experience in education or public sectors. Proven ability to maintain examination integrity and administrative compliance, including incident management, malpractice prevention, data protection, audit readiness and business continuity planning. Extensive experience in educational administration within highly complex environments or expertise in examination operations and business administration, preferably with strong stakeholder and customer management skills. Good knowledge of contract management, budgeting and complaint handling. Strong management, leadership, interpersonal, communication, analytical and organisational skills. Sound knowledge of IT systems and applications; familiarity with PMM or ISO is considered an advantage. High proficiency in written and spoken English and Chinese, including Putonghua. Highly meticulous, resilient and able to work under pressure and irregular hours. The appointee may be required to travel to the Chinese Mainland and/or overseas. Employment Terms : The remuneration package will be commensurate with qualifications and experience. Appointment will be on a fixed‑term contract with contract‑end gratuity, MPF benefits, medical and dental care. Future employment may be offered on renewable contracts subject to performance and staffing needs. Date for Application Review : 28 November 2025 Applications will be considered until the post is filled. A detailed résumé including your qualifications and experience, current / expected salary and earliest availability should be sent to the Manager – Human Resources, quoting the position applied and reference number via email at Due to the secrecy nature of HKEAA's job duties, applicants invited for interview may be required to make a declaration of any conflict of interests. Applicants not notified within 8 weeks from the application review date should consider their applications unsuccessful. The HKEAA is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided relating to employment will be kept confidential and used only for processing applications. For details, please refer to the Policy Statement on Equal Opportunities and the Personal Information Collection Statement on the HKEAA website ( #J-18808-Ljbffr



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