Senior Manager – Examinations Administration

Senior Manager – Examinations Administration (Ref: IP/10/270) The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not-for-profit statutory body which administers public examinations in Hong Kong. Our scope of responsibility extends to administering over 200 international and professional examinations. We are looking for talented people to join hands with the HKEAA family in contributing to the provision of valid, reliable and equitable examinations and a range of assessment services to meet the educational and societal needs of the community. Duties : The appointee will assist the Division Head in enhancing the operational efficiency of examination administration with a focus on quality assurance and enhancement, audit and operational flows, and leading the planning and administration of various international and professional examinations, processing and resolving examination irregularities and complaints, managing and developing a team of staff, preparing and briefing examination personnel on examination operations and procedures, providing input and leadership in divisional meetings, continuously reviewing the current practice and identifying areas for improvement and business growth opportunities, and leading a team to efficiently administer various examinations, enhance the Division’s services and operations and generate income to meet the financial targets of the Division within the given resources, relevant policies and guidelines of the Division and HKEAA. Requirements : A Bachelor’s degree in any discipline; At least 10 years’ of relevant working experience, with not less than 8 years at a supervisory or managerial level in education-related or public sectors; Excellent leadership and management skills; Strong negotiation, business administration and development skills; Excellent interpersonal, organisation, analytical and communication skills; Good knowledge of education administration or examination operation; Experienced in customer service, complaint handling and problem solving; Highly meticulous and ability to work under pressure and irregular hours; Proficiency in both written and spoken English and Chinese preferably including Putonghua. Employment Terms : The remuneration package will be commensurate with qualifications and experience. Appointment will be on a fixed-term contract with contract-end-gratuity, MPF benefits, medical and dental care. Future employment may be offered on renewable contracts subject to performance and staffing needs. Date for Application Review : 20 November 2025 Applications would be considered until the post is filled. Applications should be sent as a detailed resume including your qualifications and experience, current/expected salary and earliest availability. Email the applications to the Head of Human Resources and Administration by quoting the position applied for and reference number at Due to the secrecy nature of HKEAA's job duties, applicants invited for interview may be required to make a declaration of any conflict of interests. Applicants not notified within 8 weeks from the application review date should consider their applications unsuccessful. The HKEAA is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided relating to employment will be kept confidential and used only for processing applications. For details, please refer to the Policy Statement on Equal Opportunities and the Personal Information Collection Statement on the HKEAA website ( #J-18808-Ljbffr