Service Sales Manager
4 months ago
Leading IT services provider in Hong Kong
Job DescriptionCandidates with less experience will be considered as Senior Service Sales Officer.
Responsibilities- Make outbound calls and manage incoming customer enquiries, and process sales orders from quotations to contract finalization.
- Build rapport with customers to maximize sales, market penetration and customer satisfaction.
- Provide sales support to the IT Sales Teams.
- Assist to prospect new business by analyzing information and trends, and identify sales opportunities with the cross-functional teams.
- Handle regular reports and other ad hoc projects per request.
- Prepare service proposals and provide upsell of service/maintenance solutions to clients.
- Keep in regular contact with existing customers for seeking new business opportunities and other service enhancement feedback.
- Work with operation team to maximize revenue opportunities with service delivery.
- Coordinate urgent/ad-hoc service request with client and operation team.
- Higher Diploma or above in Business Administration, Marketing or related disciplines.
- 5-8 years of Sales or Customer Service related work experience, preferably with solutions experience of IT/AV products.
- Previous experience in Information Technology / Telecom industry is an added advantage.
- Detail-minded, logical thinking and most importantly a team player.
- A good team player, with good communication & negotiation skills.
- Excellent in both spoken and written English; Proficient in Mandarin is a plus.
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International Executive Service Corps |
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