International Executive Service Corps | Senior Manager, Segment Management
2 days ago
Reporting to Head of Segment & Product Management, you will be responsible for formulating strategies in improving the quality and profitability of the high net worth segments of the Bank, leading the team to support the growth of portfolio of DSB VIP Banking through implementing effective business and marketing plans to deliver business performance in terms of growth of customer base, the relevant AUM, banking relationship (product/service engagement) and profitability.This position covers segment management on HNW customers segment of retail banking and private banking.
Job Responsibilities
- Formulate and implement the acquisition, growth and retention strategies for HNW customers, aiming to achieve the business targets and improve customer experience
- Analyze the customer behaviour and needs referencing market research and customer profile; propose actionable initiatives, according to the defined value proposition of strategic sub-segments, for customer acquisition, cross-selling, service upgrade, customer loyalty enhancement and retention etc.
- Liaise closely with product and channel to cross-sell suitable products and services to meet target customers’ needs holistically, and eventually uplift profitability of the HNW segments
- Plan, implement and monitor sales activities, marketing campaigns, and customer events. Conduct evaluation & review on such. Also ensure efficient using of the approved marketing budget
- Work collectively with counterparts to drive the development of user-friendly & cost-effective sales and service platforms, aiming to improve customer experience at various touch points
- Provide guidance and coaching to subordinates as required to ensure that they are competent to perform their jobs.
- Support marketing and loyalty programs for private banking segment
To meet the challenge, you should have the following qualifications and attributes:
- Degree holder or above in Finance, Marketing, Business Administration or related disciplines
- Minimum 10 years of experience in marketing preferable in prestige customer segment marketing, and in banking field
- Excellent communication and interpersonal skills
- Strong quantitative and analytical skills
- Self-motivated and attentive to details
- Good commend of written and spoken English and Chinese, including Putonghua
Please note that only shortlisted candidates will be notified.
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeReporting to District Manager, you will be responsible for managing a retail branch office for providing banking services to business and individual customers. Responsibilities: Implement business goals set by senior management Lead and drive a sales team to meet business goals Develop and cultivate existing and new customer relationship in accordance with...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeRelationship Manager, Corporate Cash Management Post Date 04/12/2024 Division Corporate Banking Department/Branch Commercial Banking Reporting to the Team Head, you will be responsible for accelerating the acquisition of new non-borrowing corporate / SME accounts to drive CASA, FX, operating flow, insurance, and investment in order to align with the...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeReporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team’s operation....
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeFinancial Planning Manager (Insurance Specialist) Post Date 11/06/2024 Division Retail Banking Department/Branch Branch Reporting to the Branch Management of Dah Sing Bank, you will be responsible to conduct bancassurance sales at bank branches to achieve the assigned business plan on bancassurance business. Job Responsibilities: Proactively enhance...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeManager, Management Information Services Post Date: 24/12/2024 Division: Financial Control Department/Branch: Management Information Services Responsibilities: Provides support to business units on management information required to drive the business. Prepares management reports in accordance with the stipulated timetable, including monthly flash and final...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeSection Head, Digital Products & Services Post Date 22/11/2024 Division Retail Banking Department/Branch Digital Banking and Experience Join our team and play a pivotal role in developing top-tier digital banking solutions that surpass customer expectations. What’s Expected of You: • Formulate and execute business strategies for digital banking...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeAssistant Manager, Economic Research and Corporate Development Post Date 31/12/2024 Division Executive Office & Corporate Development Department/Branch Corporate Development Job Purpose: Offer assistance to his/her supervisori) To support key corporate development related activities of Directors’ Office (DO);ii) To strengthen the research capability of...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeResponsible for the efficient management of the bank’s administrative support, especially on office support and supplies. Main Responsibilities: Coordinates office/branch renovation and relocation projects and prepares budgetary forms for management approval. Works closely with different stakeholders (including end-users, working team members, and...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeSenior Manager / Manager, Trade Financing Product Post Date 31/12/2024 Division Corporate Banking Department/Branch Trade & Factoring To develop trade financing product for Corporate Banking Division including setting up product guidelines, implementation of procedures, system review and provide guidance on trade financing products to marketing teams....
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeReporting to a Senior Manager of the Financial Accounting Department, you will primarily be responsible for conducting independent checking and verification to provide assurance that the HKMA returns produced are accurate and comply with applicable laws, regulations and guidelines. You are also responsible for preparation of financial statements for banking...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeSenior Officer, Unsecured Lending Advisory Service Post Date 02/08/2024 Division Retail Banking Department/Branch Card Business & Unsecured Lending Reporting to Senior Manager, Unsecured Lending, you are supposed to meet and/or exceed personal loan acquisition sales and revenue targets by generating new businesses and provide customized solution to meet...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeDepartment/Branch Loans & Credit Operations You will be responsible to assist team supervisor to support in relating to Retail Banking mortgage loan application processing and execute the checker role in daily operation. Main Responsibilities: Perform checking for mortgage loan applications including data capturing accuracy, loan documents/information...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeSenior Officer / Assistant Manager, Customer Services (Corporate Banking) Post Date 04/12/2024 Division Corporate Banking Department/Branch Marketing You will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeSenior Manager/ Manager, Credit Approval (SME) Post Date 07/10/2024 Division Group Risk Department/Branch Commercial Credit Job Purpose: To review, analyze and support / approve credit application; approve credit excesses and irregularities; take up credit-related projects.Main Responsibilities: • Approve credit applications within delegated lending...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeReporting to the Manager, Operations Support, you will be responsible for monitoring and supervision to service of Customer Due Diligence & Account Opening. Responsibilities: • Process the account opening applications compliant with internal policies and local regulatory requirements• Conduct KYC (Know Your Client) /CDD (Customer Due Diligence) / AML...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeAssistant Manager, Finance and Accounting (General Insurance) Post Date: 24/12/2024 Division: General Insurance Department/Branch: Finance and Accounting (DSI) Assist the Company to deliver the group’s general business financial reporting, statutory reports and projection. Main Responsibilities: Ensure all accounting and related regulatory issues...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeAssistant Financial Services Manager / General Banking Officer Post Date 11/06/2024 Division Retail Banking Department/Branch Branch To provide proactive service to walk-in customers and conduct selling and cross-selling of banking products to satisfy customers’ needs. Main Responsibilities: Meet and exceed sales target assigned. Responsible for full...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeHead of Commercial Distribution (General Insurance) Post Date 13/12/2024 Division General Insurance Department/Branch Intermediaries Business (DSI) Formulate and implement business strategies to achieve agreed business targets Identify new broker partners/ new business lines with promising business potential and good quality in the market. Make...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeSr. Relationship Manager/Relationship Manager, Corporate Banking Post Date 04/12/2024 Division Corporate Banking Department/Branch Marketing Reporting to the Team Head, you will be responsible for promoting, soliciting and developing existing and new business relating to trade finance. Also, you will perform credit activities including credit appraisal,...
-
hong kong, Hong Kong SAR China International Executive Service Corps Full timeYou will be responsible for providing clerical / administrative support to the Department under Operations. To meet the challenge, you should have the following qualifications and attributes: Matriculated or attained the HKDSE At least 1 year clerical experience, preferably in the banking industry Independent and able to work under pressure Good team player...