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Tbwa Chiat/Day Inc | Senior UX Writer
3 weeks ago
Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. We are open to consider from Lead/Manager to Director level.
Who We AreAt OKX, we believe that the future will be reshaped by crypto, contributing to every individual's freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). We are safe and reliable, backed by our Proof of Reserves. Our core principles unite us: We Before Me, Do the Right Thing, and Get Things Done.
About The OpportunityAs a Content Designer, you are the bridge between our users and our products. Your expertise in crafting clear, concise, and accurate content builds trust with our users and transforms complex product features into intuitive experiences. You will foster relationships with key stakeholders across various departments.
What You’ll Be Doing- Craft clear, concise, and user-centered content for digital products, including UI text, microcopy, error messages, tooltips, and onboarding flows.
- Collaborate closely with product managers, product designers, UX researchers, and developers to understand user needs, product goals, and technical constraints.
- Develop content strategies that align with the company’s brand voice and tone.
- Conduct user research, A/B testing, and content audits to analyze content effectiveness.
- Create and maintain content guidelines, style guides, and best practices.
- At least 5 years of content writing or UX writing and people management experience.
- Bachelor's degree (or higher) in English, Language Studies, Journalism, Communications, Translations or Interpretation or related fields.
- Strong interpersonal and communication skills, with outstanding ability to write in English at a near-native level.
- Proven experience in various forms of writing, such as content strategy, UI copy, microcopies, and user education.
- Experience in creating style guides and content frameworks.
- Proactive problem-solving skills, focusing on identifying and addressing issues in a timely manner.
- Deep commitment to enhancing user experience, prioritizing user needs and insights into content creation.
- Experience or familiarity with the crypto or blockchain industry.
- Proficiency in design and localization software.
- International experience, covering content targeted towards different geographical regions.
- Proficiency in written Chinese is a bonus but not required.
- L&D programs and Education subsidy for employees' growth and development.
- Various team building programs and company events.
- Wellness and meal allowances.
- Comprehensive healthcare schemes for employees and dependants.
