Senior Digital Banking Manager

6 days ago Be among the first 25 applicants Manage product UX/UI design to earn a valuable customer experience during mobile banking and internet banking journey, and to increase customer digital usage and online product revenue. Closely and proactively collaborate with product managers and other relevant stakeholders to explore a streamlined customer journey and innovation, and to enhance customer experience and satisfaction level. Develop digital platform strategies based on business needs and market conditions of Southeast Asian entities Experienced in managing digital products and services, with sound communication skill and leadership. Responsible for personal banking product project management & development over digital channels, and also monitor the project status and reporting to senior management. Keeping abreast to FinTech applications, proposing new channel features and ensuring system and documentation readiness Keeping abreast of market and regulatory changes, timely executing due diligence and other risk based diligence as required for the Channels Provide good guidance and inspire their sub-ordinates. Responsibilities Manage product UX/UI design to earn a valuable customer experience during mobile banking and internet banking journey, and to increase customer digital usage and online product revenue. Closely and proactively collaborate with product managers and other relevant stakeholders to explore a streamlined customer journey and innovation, and to enhance customer experience and satisfaction level. Develop digital platform strategies based on business needs and market conditions of Southeast Asian entities Experienced in managing digital products and services, with sound communication skill and leadership. Responsible for personal banking product project management & development over digital channels, and also monitor the project status and reporting to senior management. Keeping abreast to FinTech applications, proposing new channel features and ensuring system and documentation readiness Keeping abreast of market and regulatory changes, timely executing due diligence and other risk based diligence as required for the Channels Provide good guidance and inspire their sub-ordinates. Requirements Degree holder in Psychology, design related discipline preferable 6 years’ experience in digital platform development or project management, including 2 years’ hands-on experience in UXUI in digital platform development or customer journey project management Understanding in Southeast Asia market or regional project management experience in the Asia Pacific is preferred; Strong banking sense and self-motivated with good analytical and project management skills and be able to work independently Good understanding of project methodology, frameworks and best practice Good communication and writing skills in Chinese and English, fluent in English and Putonghua Excellent inter-personal skill A good team player with creative mind We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application online. For details, please visit our website Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 12 months of receipt. Seniority level Not Applicable Employment type Full-time Job function Business Development and Information Technology Industries Banking, Capital Markets, and Financial Services Referrals increase your chances of interviewing at Bank of China (Hong Kong) by 2x Client Services Manager (Banking Operations) AVP, Cluster Manager - Branch Operations VP – Change-the-Bank Team Manager, AWM Operations Strategy and Operations Manager (Retail Bank) Team Head, Relationship Management, Wealth Management Manager, Customer Relationship Management (Job Ref: ) Team Head, Relationship Management, Wealth Management Associate Relationship Manager/General Banking Manager/Branch Service Executive- Hang Seng Bank (HK) Central & Western District, Hong Kong SAR 7 hours ago Manager, Project Management & Business Analysis (Chinese Bank) Division Head, Corporate Banking, Non-Bank Financial Institutions (NBFI) - Hang Seng Bank Central & Western District, Hong Kong SAR 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr