Customer Relationship Manager I
3 days ago
Customer Relationship Manager Reporting to Manager, Relationship Management. Hang Seng's Customer Contact Centre, ranked one of the best phone banking service providers for consecutive years, strives to provide professional services for a wide range of banking products to meet customers’ diverse banking and financial needs. Responsibilities Manage relationship with our Prestige clients Acquire, develop and retain relationships within a portfolio of Prestige clients Help clients articulate their needs and deliver solutions that exceed expectations Know clients on a personal and professional level to understand short‑ and long‑term financial goals Provide financial advice that leads to highly individualized strategies for wealth creation and capital preservation Achieve agreed key performance indicators and profit‑growth objectives through the development of existing and new Prestige client relationships Increase client loyalty by meeting their needs directly or through effective collaboration with other internal business partners Develop Prestige team culture and build a strong sense of team spirit to increase team loyalty to the bank Understand and adhere to compliance requirements Maintain operational integrity as required by HASE and uphold the Business Principles and Values of HASE Requirements University‑level education, preferably in finance, business or a related discipline Passes in IIQE (Paper 1, 2, 3) and HKSI (Paper 1, 7, 8) are mandatory Proven experience in a client‑facing environment with strong relationship‑building capability Strong sales and customer orientation, with excellent communication and interpersonal skills High level of customer‑centric mindset and dedication to delivering exceptional quality services Good understanding of and strong interest in the financial markets Mature and independent mindset, able to work effectively under pressure Strong commercial orientation and acute interpersonal skills Fluency in Cantonese and English; additional languages are an advantage The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. #J-18808-Ljbffr
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Kowloon, Hong Kong SAR China HSBC Full timeA leading financial services provider in Hong Kong is seeking a Branch Service Manager I to enhance customer experience and achieve sales targets. Responsibilities include ensuring quality counter services, performing operational tasks, and supporting customer engagement initiatives. Ideal candidates have relevant diplomas, strong service orientation, and...
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Customer Relationship Manager
3 days ago
Kowloon, Hong Kong SAR China SmartHire by SEEK Full timeOur client "Hang Seng Bank Ltd" is seeking a Customer Relationship Manager to join their team! About Our Client Hang Seng Bank is a leading financial institution in Hong Kong, committed to service excellence and providing best-in-class products and services. With a network of around 255 branches and automated banking centres, including 50 Prestige Banking...
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Customer Relationship Officer
5 days ago
Kowloon, Hong Kong SAR China Prime Talent Full timeOur client is a reputable local bank in Hong Kong seeking a Customer Relationship Officer to provide high‑quality banking and financial planning services. This position offers an excellent opportunity for career growth within a dynamic, team‑oriented work environment. Candidates with prior experience in customer service or sales are highly preferred. Job...
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Customer Experience Specialist I
3 days ago
Kowloon, Hong Kong SAR China UL VS Hong Kong Limited Full timeA leading safety science company in Hong Kong is seeking an experienced Customer Service Representative. You will resolve complex customer issues, develop relationships, and provide excellent support in a diverse team. The ideal candidate has at least two years of experience in customer service or sales, can manage multiple tasks effectively, and is capable...
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Kowloon, Hong Kong SAR China HSBC Full timeA leading financial institution in Hong Kong is seeking a skilled professional to provide financial planning services to high-net-worth clients. The ideal candidate will have at least five years of experience in investment and banking sales, alongside strong sales and communication skills. Proficiency in English and Chinese is essential. The role emphasizes...
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Customer Service Professional I
3 days ago
Kowloon, Hong Kong SAR China UL VS Hong Kong Limited Full timeA global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product...
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Customer Relationship
5 days ago
Kowloon, Hong Kong SAR China Prime Talent Full timeA reputable local bank in Hong Kong is hiring a Customer Relationship Officer to deliver high-quality banking and financial planning services. The ideal candidate will manage and strengthen client relationships, develop new clients, and provide tailored banking solutions. A background in customer service or sales is preferred. The position offers...
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Customer Relationship Supervisor Permanent
5 days ago
Kowloon, Hong Kong SAR China UPS Parcel Delivery Service Limited Full timeCustomer Relationship Supervisor Permanent Lead the Customer Service team in Hong Kong to support both pre‑purchase and post‑purchase activities, ensuring a seamless customer journey. Deliver exceptional service to enhance satisfaction and drive customer retention. Oversee operational processes in line with SOPs and company policies to achieve...
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Branch Service Manager I
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail...
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Customer Relationship Manager
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA Career with Hang Seng Bank If you’re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued. Customer Contact Centre Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team strives to provide...
