Branch Service Manager I — Customer Experience

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail...

Principal Responsibilities Ensure smooth branch operation and achieve satisfactory audit rating through meeting all internal and external requirements of control and service standard Supervise the branch's performance and make changes if necessary Handle the platform and counter focus and ensuring that customers are receiving high levels of customer service...

An international bank in Hong Kong seeks to hire for a role focused on providing quality services and assisting with financial product sales. The candidate will control the daily operations of the branch and ensure excellent service delivery to customers. Individuals skilled in anti-money laundering policies and customer interaction are encouraged to apply....

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Retail...

Branch - Assistant Branch Operations & Services Manager Add expected salary to your profile for insights Ensure that the branch's daily operations and financial activities are in compliance with the Bank's policies and procedures Safeguard customer information and the Bank's properties Assist customers and branch personnel in complaint cases Motivate and...

A leading financial institution in Hong Kong is seeking a Branch Service Manager II. The role focuses on managing customer servicing requests and leading a team to achieve excellent satisfaction. Candidates should possess a secondary education and have 2-5 years of experience. Strong service orientation and bilingual capabilities in English and Chinese are...

A leading financial services institution in Hong Kong is seeking a Digital and Branch Services Executive. This role involves managing customer services in the bank, identifying and digitizing banking solutions, and helping achieve sales targets. Candidates should have a relevant university degree or experience in customer-facing roles, alongside strong...

Some careers have more impact than others. If you’re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are...

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further. Wealth...

A major banking institution in Hong Kong is seeking candidates for a role focused on customer service and branch operations. The position involves ensuring high levels of service, supervising performance, and mentoring staff to maintain operational integrity. Candidates must have proven experience in customer service and be licensed in Investment and...