IT Service Management Analyst
7 days ago
Summary Our client is a well‑recognized financial services organization in Hong Kong, with footprint across retail and corporate banking sectors. To contribute to the seamless operations of the bank, they are looking for an IT Service Management Analyst to oversee their change and incident management functions. Responsibilities Change & Management Evaluate change requests: Review and assess change requests alongside the change committees. Follow through change requests: Oversee the implementation of change requests until completion and ensure that changes are properly recorded. Process improvement & collaborations: Review and update change request procedures when necessary, and communicate with relevant stakeholders in a timely fashion. Incident Management Incident responsible: Follow through the reported incidents from initiation to resolution. Collaborate with relevant teams in the investigation and mitigation actions. Manage documentation and improvement: Maintain and update incident management documentation (e.g., playbook and reports). Requirements Holder of a Bachelor's degree in Information Technology, Computer Science, or related fields. 5+ years of IT service management or IT operation management experience in the financial services sector. Valid ITIL certification preferred. Problem‑solver mindset. Detail‑oriented, proactive, with high integrity and organizational skills. Good language skills in Cantonese, Mandarin, and English. #J-18808-Ljbffr
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Business Analyst
3 days ago
Kowloon, Hong Kong SAR China Techlution Service Limited Full timeAdd expected salary to your profile for insights Participate in project implementations, and provide professional services including business requirement studies, system testing and user training. Assist Project Manager/Team Lead to oversee the full project life cycle, including project planning, requirement gathering and solution analysis Assist testing in...
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AI Systems Business Analyst – Projects
3 days ago
Kowloon, Hong Kong SAR China Techlution Service Limited Full timeA leading tech services provider in Hong Kong is looking for a Business Analyst to participate in project implementations. Responsibilities include assisting in project lifecycle, user training, and providing customer support. Candidates should have a post-secondary education, 1-3 years of relevant experience, preferably in AI system integration, along with...
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Analyst Programmer
7 days ago
Kowloon, Hong Kong SAR China Techlution Service Limited Full timeResponsible for web backend development and implementation of deliverables according to specifications in a project-based development environment Gather and analyse users’ requirements and implement application features accordingly Responsible for API and Database design, implementation, provisioning, deployment, and maintenance Respond to clients for...
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IT Service Management Analyst
7 days ago
Kowloon, Hong Kong SAR China Rise Associates Asia Limited Full timeA well-recognized financial services organization in Hong Kong seeks an IT Service Management Analyst to oversee change and incident management functions. The role involves evaluating change requests, ensuring proper implementation, and collaborating with teams to resolve incidents. Ideal candidates will have a Bachelor's degree in IT or related fields and...
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Senior System Analyst
7 days ago
Kowloon, Hong Kong SAR China Hong Yip Service Co Ltd Full timeAdd expected salary to your profile for insights Support the system design, analysis and implementation of digital transformations to align with company strategy and user requirements. Participate in the strategic planning and high-level design of IT systems to deliver effective digital solutions. Identify opportunities for enhancing customer engagement and...
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Senior Digital Systems Analyst — Cloud, AI
7 days ago
Kowloon, Hong Kong SAR China Hong Yip Service Co Ltd Full timeA leading property management firm in Hong Kong is looking for a System Analyst to support its digital transformation efforts. You will engage in user interviews, create technical specifications, and enhance customer engagement through streamlined digital processes. The role demands at least 5 years in web and mobile application development and expertise in...
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(Senior) Strategic Operations Analyst
7 days ago
Kowloon, Hong Kong SAR China KPay Merchant Service Limited Full timeJob Summary: We are seeking a (Senior) Strategic Operations Analyst to join our Corporate Finance & Strategy team. In this pivotal role, you will lead business research, execute critical operational processes, and deliver strategic analyses that directly influence leadership decisions on new market entry. Combining strategic vision with hands‑on execution,...
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Custody Operations
1 day ago
Kowloon, Hong Kong SAR China JPMorganChase Full timeCustody Operations - Asset Servicing Analyst Join the Custody Operations team as an Asset Servicing Analyst at JPMorgan Chase. In this role you will help deliver outstanding service to clients across Asia Pacific, working closely with global partners, leveraging digital tools, and advancing your career in a supportive, inclusive environment. As an Asset...
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Senior IT BA – Derivatives
5 days ago
Kowloon, Hong Kong SAR China IT Solutions Ltd. Full timeA leading IT solutions provider in Hong Kong seeks experienced IT Business Analysts/Senior Business Analysts for a derivatives-related project in the banking sector. Applicants should have a degree in related fields and at least 2 years of relevant experience. Strong knowledge of derivatives and interest rates is preferred. This role offers an excellent...
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Major Bank: IT BA
5 days ago
Kowloon, Hong Kong SAR China IT Solutions Ltd. Full timeWe are searching on behalf of a major bank for IT Business Analysts / Senior Business Analysts to work on Derivatives / Interest Rate related System Project . Responsibilities Gather user requirements and feasibility study Propose business solutions on business requirements with appropriate technologies Communicate and coordinate between business users and...