Public Service Customer Support

A Hong Kong-listed company is seeking a (Senior) Customer Service Officer to deliver exceptional service by managing customer inquiries and complaints effectively. The role requires strong communication skills in English, Cantonese, and Mandarin, along with the ability to work independently and as part of a team. Fresh graduates are welcome, while candidates...

Join to apply for the Customer Service Representative role at Global Payments Inc. 2 days ago Be among the first 25 applicants As a Customer Service Representative, you will be responsible for delivering professional customer service through inbound and outbound calls, building strong merchant relationships, maintaining up-to-date knowledge, coordinating...

Officer (Member Protection and Services) – Customer Services Responsibilities To handle enquiries from the public received through telephone and service counters in relation to MPF and ORSO legislation/issues; To receive complaints from the public and compile complaint reports; To prepare draft reply for written enquiries; To receive and record views and...

Customer Service Representative at Global Payments Inc. Join to apply for the Customer Service Representative role at Global Payments Inc. Responsibilities Provide professional quality customer services via handling inbound / outbound calls to merchants’ enquiries on credit card payment processing Establish good relationship with merchants by provision of...

Add expected salary to your profile for insights Provide professional quality customer services via handling inbound / outbound calls to merchants’ enquiries on credit card payment processing Establish good relationship with merchants by provision of one-stop care services Keeps up-to-date and self-equipped on required knowledge and skill sets proactively...

A leading IT service provider in Hong Kong is seeking a Key Account Manager to manage customer relationships in the government and public sector. The role involves ensuring customer satisfaction, identifying business opportunities, and coordinating project delivery. Ideal candidates have a degree in Computer Science, at least 2 years of experience in IT...

A leading recruitment agency is seeking a proactive Customer Administration Assistant in Hong Kong. This role involves supporting customer service efforts, preparing documentation, and managing office operations. Candidates should possess a DSE or higher, with at least one year of customer service or administrative experience. Proficiency in English and...

Customer Service Officer Handle customers' enquiries and complaints (face-to-face, phone and email) Provide immediate support for customers Assist day-to-day operation of the Concierge / VIP Service Center / eStore collect centre / Call Center Shift duties are required and may need to work overtime according to actual needs Assist ad hoc tasks as assigned by...

Spotlight Enterprises Ltd (SEL) Established in 1989, SEL has grown into one of Hong Kong’s most reputable facility management operators. With over 20 government projects and partnerships with the Leisure and Cultural Services Department, Development Bureau and Architectural Services Department, SEL offers comprehensive services including clubhouse and...

A leading service provider in Hong Kong is looking for a Customer Service Representative to join their eMPF Centre. This role involves providing counter service, solving MPF-related enquiries, and promoting digitalization of account management. Candidates should possess customer service experience, with fluency in English or Mandarin as a plus. The company...