Senior Account Manager

1 day ago


hong kong, Hong Kong SAR China TRINITY ASIA Full time

JOB SUMMARY

As a Senior Account Manager, you will be the key point of contact for clients and responsible for overseeing the execution of digital marketing and social media strategies. You will work closely with Account Executives and other team members to ensure client needs are met and campaigns are executed effectively and efficiently. You will also play a critical role in shaping client strategies and helping them achieve their business objectives.

WHAT YOU WILL DO

  • Client Relationship Management: Serve as the main point of contact for clients, managing relationships and ensuring clear communication regarding project progress, goals, and expectations.
  • Strategy Development: Collaborate with clients to develop and execute tailored digital and social media strategies that align with their business objectives.
  • Campaign Planning and Execution: Oversee the planning, implementation, and execution of social media campaigns and digital marketing initiatives, ensuring timely delivery and adherence to budget.
  • Data Analysis & Reporting: Monitor client data performance and provide detailed analysis and recommendations for optimization. Present campaign performance reports to clients, including weekly/monthly reports, campaign reports, and monitoring reports.
  • Team Coordination: Lead and manage a team of Account Executives and other supporting roles to ensure projects are executed smoothly and client needs are addressed promptly.
  • Adaptability & Problem Solving: Adjust strategies and recommendations based on client feedback, market changes, and business needs. Proactively identify and resolve potential issues that may impact campaign success.
  • Client Feedback Integration: Collect and act upon client feedback to ensure that their expectations are met and exceeded, making adjustments to improve results when necessary.

WHO YOU ARE

  • Educational Background: A Bachelor’s degree in Marketing, Business, Communications, or a related field.
  • Experience: At least 3-5 years of experience in digital marketing, social media management, or account management within the fashion, lifestyle, or premium retail sectors.
  • Communication Skills: Excellent written and verbal communication skills in both English and Chinese. Ability to clearly convey ideas and campaign performance to clients and internal teams.
  • Leadership Qualities: Strong leadership and team management skills, with a proven ability to manage multiple projects and teams simultaneously.
  • Analytical Mindset: Experience with data analysis and reporting, offering strategic insights based on performance metrics and client objectives.
  • Problem-Solving Skills: Strong decision-making abilities with a focus on delivering timely, high-quality results.
  • Technical Skills: Proficient in MS Office Suite (PowerPoint, Excel) and familiar with social media management tools and analytics platforms.
  • Industry Knowledge: A deep understanding of the fashion and premium lifestyle industry, with the ability to stay up to date on trends and best practices.

ABOUT US

Trinity Asia is a Marketing and Data company empowering brands to engage with the Asian luxury consumers of today and tomorrow. Operating across Greater China, Japan, Korea and Southeast Asia, we help contemporary, premium and luxury brands to thrive in Asia’s dynamic markets with innovative solutions.

Please send your CV to

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Technology, Information and Internet

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