Solution Lead – Customer and Commercial
4 days ago
Role Introduction Reports to: Application Manager Join Cathay as a Solution Lead in our Customer and Commercial Solution Centre. You will be the one to manage advanced IT systems that streamline the B2B and B2C operations for our people and enhance experience for our customers across our global network. Thrive in a dynamic and agile environment that embraces AI and cutting‑edge technologies. Our culture fosters teamwork and progressive thinking, while our internal mobility program offers diverse career opportunities. Leverage your expertise to lead technical delivery in the Solution Centre, ensuring we deliver on our brand promise and drive organizational success together with our wide‑reaching Customer and Commercial teams around the world. Key Responsibilities Support pre‑project consulting and capture business requirements for upcoming initiatives Communicate business direction and recommend commercially and technically viable solutions Collaborate with developers and architects to design and implement IT products and applications Plan, develop, and maintain applications, ensuring continuous improvement throughout the lifecycle Act as an escalation point for solution analysts and drive improvements in IT practices Stay updated on technology trends and apply best practices to solutions. Manage small to medium‑scale projects, including planning, execution, and testing (security, performance, integration) Oversee day‑to‑day activities of development teams and external vendors; contribute to resource planning Participate in Agile teams, manage Solution Analysts, and act as a SME when needed Provide mentorship and coaching to Solution Analysts to enhance team capability Requirements Degree in Information Technology or related discipline (Master’s preferred) 8+ years of IT experience across software development, system analysis, business analysis, solution definition, and testing Strong verbal and written communication skills Proven client‑facing experience and relationship management (preferred) Professional, innovative, self‑motivated, and able to present solutions to diverse stakeholders Strong analytical, problem‑solving, and decision‑making skills using logic and creativity Demonstrated troubleshooting ability to identify patterns and generate ideas. Airline or travel industry knowledge (highly beneficial) Solid software development skills (highly beneficial) Ability to work effectively in dynamic environments and deliver results under pressure Personal & Application Information Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods. Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Business Development Industries Airlines and Aviation #J-18808-Ljbffr
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Solutions Lead: Customer
4 days ago
Hong Kong Island, Hong Kong SAR China Cathay Pacific Full timeAn international airline is seeking a Solution Lead to manage advanced IT systems that enhance customer experiences. This role involves supporting business requirements, collaborating on application design, and managing projects. The ideal candidate has a degree in Information Technology, over 8 years of IT experience, and strong communication skills. The...
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Hong Kong Island, Hong Kong SAR China Fishsteria Limited Full timeA global financial technology firm in Hong Kong is looking for a Senior Sales Solution Consultant to enhance their Commercial Lending business. You will leverage your expertise to devise sales strategies, support presentations, and respond to customer needs. The ideal candidate will possess over 8 years in Business Consulting and Commercial Lending, with...
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Team Lead
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Hong Kong Island, Hong Kong SAR China Pinnacle Lead Consulting Limited Full timeTeam Lead / Senior Developer of Backend Development Hong Kong About the job Team Lead / Senior Developer of Backend Development - Billing System We are a leading global CPaaS provider recognized for offering carrier‑grade communication solutions for enterprise and carriers. With over 35 years of experience developing industry‑leading solutions in the...
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Hong Kong Island, Hong Kong SAR China DKSH Hong Kong Limited Full timeA leading healthcare company in Hong Kong seeks a Senior Manager for Commercial Excellence in Healthcare. This role involves strategic planning, ensuring robust processes, and defining omnichannel engagement strategies. The ideal candidate will have a Bachelor's degree in Pharmacy or Business Administration, and 10-15 years of experience in the...
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Fraud Solutions Lead
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Hong Kong Island, Hong Kong SAR China Airwallex (Hong Kong) Limited Full timeAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts,...
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AI Solutions Lead
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Hong Kong Island, Hong Kong SAR China Fides Solutions Limited Full timeResponsibilities Lead the ideation, scoping and delivery of complex AI projects, ensuring alignment with business objectives and technical feasibility Build high-performing, cross-functional teams to conceptualise, build and deploy AI-driven solutions Oversee the end-to-end project lifecycle, from initial requirements gathering to final deployment and...
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Solution Lead – Cargo
2 weeks ago
Hong Kong Island, Hong Kong SAR China Cathay Pacific Full timeRole Introduction Reporting to: Senior Solution Lead Join Cathay as a Solution Lead in our Cargo Solution Centre. You will be the one to manage advanced IT systems that streamline air cargo operations for our people and enhance experience for our customers across our global network. Thrive in a dynamic and agile environment that embraces AI and...
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Solution Lead
2 weeks ago
hong kong, Hong Kong SAR China Cathay Pacific Full timeJoin to apply for the Solution Lead role at Cathay Pacific Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Role Introduction Reports to: Application Manager Join Cathay as a Solution Lead in our Solution Centre. You will be the one to manage advanced IT systems that streamline the operations for our people and...
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Lead, FCC Control
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Senior Construction Commercial Lead
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