Service Desk

Company Description: This company specializes in telecommunications and information technology services, providing innovative solutions to enhance connectivity and efficiency for businesses and consumers alike.Location: Kowloon BayNature: Renewable Contract (12 months) Others The working hours are Monday to Friday, from 09:00 to 18:00. Job Description...

A leading telecom solutions provider is seeking an IT Service Desk Manager in Hong Kong. This role involves overseeing daily operations of the IT support desk, mentoring staff, and ensuring high user satisfaction. Candidates should have a Bachelor's degree in IT and 3-5 years of relevant experience, including supervisory roles. Familiarity with ITIL,...

About Us Established in 1944, Bangkok Bank is one of the largest regional banks in Southeast Asia. We are a leading bank in Thailand and a market leader in corporate and business banking serving large corporations and multinationals across a wide range of industries. Our international network includes more than 200 overseas branches in 14 economies –...

A technology consulting firm in Hong Kong is seeking an IT Service Desk Support Engineer to sustain Tier-1 hotline operations and manage customer requests via various communication channels. The ideal candidate has a diploma in IT with at least one year of customer service experience in the IT field. Proficiency in Windows and Office 365, along with good...

A leading financial services organization in Hong Kong is seeking an IT Service Desk professional to provide technical support to internal users. The ideal candidate has strong problem-solving and communication skills, along with a background in IT support. This role offers comprehensive benefits and opportunities for long-term growth within a supportive,...

SW8590 |20 Dec 2023 IT Service Desk Support Responsibilities: Provide frontline helpdesk support on IT-related issues through omni‑channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Qualifications: Diploma or above in...

A reputable consulting firm in Hong Kong is looking for an IT Service Desk Support Engineer for overnight shifts. The role includes maintaining the Tier-1 hotline, handling service requests, and providing support through various communication channels. Candidates should hold a diploma in IT, have at least one year of experience in customer service, and...

Application Support Coordinator The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. With a media‑buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency. So, if you are talented,...

Service Delivery Manager (System Infrastructure and Desk-side) Client Description Company: This company is a renowned telecommunications and digital services provider in Asia, known for its comprehensive suite of services and strong commitment to customer satisfaction. Location: Ngau Tau Kok / Kwun Tong Nature: 1-year Renewable Contract Others Will consider...

Service Desk Manager (Financial Industry) Client Description Global corporate finance company Job Description Be a Subject Matter Expert in Domains across multiple IT disciplines not limited to server infrastructure, WAN/LAN infrastructure, VDI, storage, data center, data replication and messaging adopting best practices in architecture design ensuring...