IDC Customer Services Manager

IDC service daily operation per ISO requirement Responsible for fault handling, fault report and follow up action IDC project delivery to customer such as rack, power, cabling and patching Facility vendor management Liaison and escalation with customer on IDC post-sale service issue especially VIP customer Coordinate with IDC vendor to fulfill the post-sale...

A leading technology company in Hong Kong is seeking an IDC Customer Services Manager. This role involves managing customer relationships, particularly with VIP clients, and coordinating post-sale services. The ideal candidate will have a degree and at least 3 years of experience in relevant fields. Excellent communication skills in English and Chinese are...

Senior Customer Service Executive / Supervisor, MPF Service Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries. Plan and suggest the strategy to deal with complicated and complaint cases. Execute the solution with call agents or may require calling the complainants. Assist to manage a call centre sub-team,...

Our Client Our client, the Leader of Fine Art Logistics and Storage company, is now looking for a Customer Service Executive. Responsibilities Perform other projects/tasks as assigned by the supervisor. Interface with local and overseas clients and maintain an excellent relationship with them. Prepare quotation acceptance, receiving/releasing/transportation...

Handle customers inquiries, resolve issues and complaints professionally & consistently Be a good listener to solve problems with empathy and patience, feedback to related parties constructively Sales order management Well-organized, be a multitasker by prioritizing tasks, managing time wisely and get ready for ad hoc challenges Job requirements Diploma or...

Senior Customer Service Executive, MPF Service 2 days ago Be among the first 25 applicants Your new role Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries Plan and suggest the strategy to deal with complicated and complaint cases Execute the solution with call agents or may require calling the complainants...

Helpdesk/Customer Service administrator - HKEX 23k Job Openings Helpdesk/Customer Service administrator - HKEX 23k About the job Helpdesk/Customer Service administrator - HKEX 23k Position: Helpdesk/Customer Service administrator Responsibilities: Job Highlights Identifying customer needs and update into ticket systems. Monitor and review the assigned...

Logistics Specialist, Customer Service (22k-30k) Our client is a global third-party logistics provider, delivering reliable and efficient logistics solutions. This team is dedicated to ensuring seamless operations and top-tier client satisfaction. Position Overview: We are seeking a proactive and detail-oriented Customer Services and Logistics Operation...

A global logistics company in Hong Kong is seeking a Logistics Specialist, Customer Service. The role involves addressing client inquiries, supporting smooth logistics operations, and maintaining communication between clients and internal teams. Ideal candidates should hold a Bachelor's degree and be proficient in Cantonese, English, and Mandarin, with a...

A leading packaging solutions provider in Hong Kong is seeking a dedicated customer service professional to handle inquiries, resolve issues, and manage sales orders. The ideal candidate will possess a diploma or higher, have at least 2 years of experience in customer service, and demonstrate strong communication skills in English and Chinese. Proactive and...