Senior Customer Service Executive, MPF Service

Senior Customer Service Executive / Supervisor, MPF Service Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries. Plan and suggest the strategy to deal with complicated and complaint cases. Execute the solution with call agents or may require calling the complainants. Assist to manage a call centre sub-team,...

A leading telecommunications company is seeking a Senior Customer Service Executive to handle MPF-related inquiries. You will manage calls, strategize for complaints, and lead a sub-team while ensuring quality service. The ideal candidate has at least 1 year of MPF client service experience, strong communication skills, and is fluent in English and Mandarin....

Senior Customer Service Executive (Pension CS | eMPF Project) Join to apply for the Senior Customer Service Executive (Pension CS | eMPF Project) role at HKT Enterprise Solutions 1 week ago Be among the first 25 applicants Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries Plan and suggest the strategy to deal...

A leading telecommunications company in Hong Kong is seeking a Senior Customer Service Executive to handle MPF-related inquiries in the Contact Centre. The role involves managing call activities, planning strategies for complex complaints, and supervising a sub-team to ensure high service quality. Candidates should be university graduates with at least one...

Our Client Our client, the Leader of Fine Art Logistics and Storage company, is now looking for a Customer Service Executive. Responsibilities Perform other projects/tasks as assigned by the supervisor. Interface with local and overseas clients and maintain an excellent relationship with them. Prepare quotation acceptance, receiving/releasing/transportation...

A leading telecommunications company in Hong Kong is seeking a Team Manager to oversee a special customer care team. Your role will involve managing demanding customer interactions, monitoring communication quality, and providing leadership and coaching to call agents. The ideal candidate should have extensive MPF client service experience, strong...

About the job IDC Customer Services Manager Key Responsibilities Responsible for liaison and escalation with customer on IDC post‑sale service issue especially VIP customer Coordinate with IDC vendor to fulfill the post‑sale service requirement of customer such as drill, site audit, etc Responsible for service review meeting with customer, collect...

A leading service provider in Hong Kong seeks a Senior Customer Service Executive to manage MPF-related inquiries. The successful candidate will have at least 2 years of MPF client service experience, excellent communication skills in both English and Mandarin, and a strong understanding of MPF issues. Responsibilities include handling calls, managing a...

Customer Service & Client Relations Specialist - Fintech & Financial Services We’re Hiring: Customer Service & Client Relations Specialist Join our dynamic fintech team in Tsuen Wan, Hong Kong, and become the face of our brand, delivering exceptional client experiences to a global audience. Location : Tsuen Wan, Hong KongDepartment : International Client...

A leading company in customer service is seeking a skilled individual to manage customer applications, returns, and service operations. The role requires at least 4 years of experience in customer service, with strong skills in Microsoft Office and ERP. Additionally, exposure to the semi-conductor industry or knowledge in RMA is an advantage. Candidates with...