Logistics Specialist, Customer Service

A global logistics company in Hong Kong is seeking a Logistics Specialist, Customer Service. The role involves addressing client inquiries, supporting smooth logistics operations, and maintaining communication between clients and internal teams. Ideal candidates should hold a Bachelor's degree and be proficient in Cantonese, English, and Mandarin, with a...

Customer Service Specialist - RMA Support Monitors, develops, and manages the processes for ensuring customer applications, returns, exchanges, service, and repairs are done with speed and accuracy, all order fulfilment issues are resolved professionally. Respond to all internal and external parties’ communication in a timely, friendly, and thorough...

A logistics company is looking for a Customer Service Specialist - RMA Support in Hong Kong. The successful candidate will be responsible for managing customer applications and service processes to ensure speed and accuracy. With at least 5 years of experience in a customer service role, the ideal candidate should have strong communication and...

A logistics company based in Hong Kong is seeking a professional to enhance internal logistics processes and manage cross-border compliance. The ideal candidate should possess a Bachelor's degree in Logistics or Supply Chain, along with 5 years of experience in customs management and team leadership. Fluency in English and knowledge of Putonghua will be...

Responsible for processing supply chain operation transactions in SAP. Work closely with customer’s internal parties such as Sales, Shipping, Planners, QA, and Finance. Communicate with suppliers, end-customers and other external parties. Prepare KPI/measurement reports. Perform ad hoc duties assigned by superior. Requirements: Post‑secondary education...

Logistics Specialist (Supply Chain Operations) About Our Client Our client is a leading privately‑held global third‑party logistics (3PL) provider with a strong presence in Asia‑Pacific. As the regional headquarters in Hong Kong, they operate state‑of‑the‑art facilities exceeding 400,000 sq. ft., running 24/7 to support high‑tech, electronics,...

A global logistics provider in Tsuen Wan is seeking an experienced Import Operation Clerk/Officer. In this full-time position, you will manage import shipment documentation, handle inquiries, and coordinate with teams to ensure efficient cargo handling. The ideal candidate has a minimum of 2 years of relevant experience, strong knowledge of customs...

Prepare delivery orders and monitor the ordering process to ensure on time delivery. Maintain good communication between internal and external parties and arrange goods delivery. Assist the execution of delivery schedule by routing and scheduling vehicles, delivery teams, and driver's activities related to the distribution of products to customers. Handle...

A global logistics provider in Hong Kong is seeking a proactive Customer Service Executive to manage client inquiries and logistics operations. Responsibilities include supervising the shipping team, training staff, and resolving operational issues efficiently. The ideal candidate will have a logistics certification, 2-3 years of experience, and proficiency...

A leading 3PL logistics company in Hong Kong is seeking a Customer Service Supervisor to lead a team and ensure exceptional service to key clients. The ideal candidate will have over 5 years of customer service experience with strong communication and problem-solving skills. Responsibilities include managing customer service representatives, resolving...