Online Banking Team Lead

Online Banking Centre Team leader(non-sales,max 30k) Assume the role of team leader and manage a team of service representatives responsible for addressing customer inquiries through online chat and telephone calls. Respond to and resolve escalated issues effectively. Provide coaching to team members on best practices for addressing inquiries. Ensure that...

Online Banking Center Manager (Outbound Telephone) Online Banking Center Manager (Outbound Telephone) Job Responsibilities: Lead the intelligent transformation of remote banking/customer service centers, empowering business operations through financial technology and other means. Manage requirements for remote banking/customer service systems, identifying...

Associate (Sub Team Lead), Specialist, Contact Centre, Consumer Banking Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational...

A leading commercial bank in Hong Kong is looking for an Assistant Vice President to lead the Remittance Team. Responsibilities include supervising remittance activities, managing projects, and conducting training. Candidates should hold a degree in Business Administration and possess 5-8 years of relevant banking experience, particularly in payment...

Analyst Programmer (Web / Mobile Application) Responsible for implementation of financial trading systems including development, testing, systems maintenance and support. Responsible for designing and implementing mobile-based financial applications. Participate in the assigned projects and conduct project implementation. Requirements Associate Degree or...

A leading bank in Hong Kong is looking for a Customer Service Team Leader to manage a team dedicated to SME customer service. This role involves direct supervision of service representatives, establishing service standards, and effectively resolving customer issues. Candidates should have at least 2 years of banking customer service experience and excellent...

A leading direct sales company is seeking a Customer Service Assistant Manager in Hong Kong to oversee the customer service team and manage relationships with distributors. Responsibilities include answering customer queries, training staff, and ensuring quality service standards. Candidates should have a university degree, 2 years of supervisory experience,...

A leading online event management platform in Hong Kong seeks a Business Development (Sales) Officer to onboard new clients for various events. The ideal candidate excels in business development and possesses strong interpersonal skills. You'll be developing growth initiatives and maximizing business opportunities while working in a collaborative and...

Develop, implement, and maintain the company’s information security policies, standards, and procedures. Monitor and assess system vulnerabilities, threats, and potential risks across internal and client-facing applications. Conduct regular security audits, penetration testing, and incident response exercises. Collaborate closely with software development...

Want Want Group was founded in 1962 (Formerly I Lan Foods Industrial Co., Ltd.). The Want Want brand launched in Taiwan in 1983. With nearly 60 years of growth, we have become the world’s largest manufacturer of rice crackers. Our signature products include Senbei Rice Crackers, Shelly Senbei Rice Crackers, Want Want Milk Flavoured Drink, QQ Gummies and...