VIP Deskside Support Engineer

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP Support Provide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

A leading IT service provider in Hong Kong seeks an experienced IT Support Specialist for on-site desktop support services in a VIP service area. The role requires a minimum of 3 years of experience in deskside support, with at least 2 years in VIP support within large corporations. Candidates should have a higher diploma or degree in IT, strong network...

Responsibilities Provide desktop on-site support services for the VIP service area according to the specified service level requirements; Provides deskside support services covering PCs, printers, corporate phones, software, VC settings and VIP user support. Establish support agreements with the supplier list to provide product-level technical advice and...

A leading IT services company in Hong Kong is looking for a Deskside Support Engineer to manage IT service requests and provide support for hardware and software applications. The ideal candidate should possess a diploma in IT, have 2-3 years of deskside support experience, and preferably from the banking and financial sector. Immediate availability will be...

Deskside Support Engineer (Financial Sector) Manage IT service requests such as software installation, access requests, and account setups. Provide deskside support on hardware, software, and applications for user. Provide support on ad‑hoc tasks or projects as per request. To follow standards, guidelines, and procedures for system implementation and...

A reputable consulting firm in Hong Kong is seeking a Deskside Support Engineer to provide on-site technical support for desktop PCs in a banking environment. The ideal candidate will have 2 to 5 years of IT support experience, strong knowledge in Microsoft Windows configuration, and the ability to manage multiple tasks. This role involves troubleshooting,...

Responsibilities Serve as the first point of contact for internal user. Provide user support and troubleshooting including computer hardware, network, software. Collaborate with the hotline to provide onsite or remotely via phone or email. Experience in print queue and voice/IP configuration support. Handling IT asset management with onboarding, offboarding...

SW8899 |08 Dec 2025 Responsibilities Provide on-site technical support services (incident & request) for VIP users. Troubleshoot hardware & software related issues, including M365/O365, desktop / laptop windows OS platform, Apple MAC OS platform, Android/IOS, Anti-Virus, VC support (MS Team, Webex, Zoom) etc. Support users with network connectivity issues...

A technology services company is seeking a Junior IT Engineer in Hong Kong to provide IT support to users. The role involves deskside assistance for hardware and software issues, installation and configuration of systems, and maintenance of office equipment. Candidates should have IT support experience and good communication skills in Cantonese. This...

A prominent IT services company based in Hong Kong is looking for a Deskside Support Engineer to provide on-time support to internal users, install and configure PC hardware/software, and troubleshoot related issues. The ideal candidate should possess a diploma in Information Technology, along with 1-2 years of relevant experience in the IT industry and...