Officer, Policy Administration
1 day ago
Position Responsibilities Deliver administrative and customer service to Group Life & Medical clients and various distribution channels for meeting company objectives. Complete record updating in line with qualified standard within service time frames. Provide support to agents, brokers and peers to resolve problems. Provide professional advice to help clients to resolve the administrative or operation issue. Liaise, coordinate and manage clients’ special request with various departments. Maintain good customer relationship and provide tailor made service to VIP clients. Support the handling of customer complaints. Support to deliver customer service program or special project. Required Qualifications Degree/diploma holder. Around 5 years' relevant work experience, preferably in Group Life/Medical operations and services in Group Life/Medical Insurance Industry. 2 years supervisory experience is desirable. Knowledge of CDD/ KYC process in Group Life/ Medical Insurance is highly preferable. Responsible and attentive to details. Good customer focus and follow-up skills. Mature, independent, outgoing and able to work under pressure. Excellent communication and presentation skills. Strong PC and word processing skills (both English and Chinese). Excellent command of spoken and written English and Chinese; Putonghua is preferable. When You Join Our Team We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. About Manulife & John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact Working Arrangement Hybrid Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Other Industries Insurance Location Hong Kong SAR Salary HK$17,000.00 - HK$20,000.00 #J-18808-Ljbffr
-
Officer, Policy Administration
3 days ago
WorkFromHome, Hong Kong SAR China Manulife Full timeThe customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Officer with the resources to solve critical problems for the future of our business, which is why we need you. Position Responsibilities Deliver administrative and customer service to Group Life & Medical clients and...
-
WorkFromHome, Hong Kong SAR China Manulife Financial Full timeAn international financial services provider in Hong Kong is looking for a professional to drive the transformation of Group Insurance operations through the design and implementation of a new Policy Administration System (PAS). Responsibilities include collaborating with teams to shape business processes and ensure system functionality aligns with business...
-
WorkFromHome, Hong Kong SAR China Manulife Full timeAssociate Director/ Senior Manager, Policy Administration The incumbent will be responsible to drive the transformation of Group Insurance operations through the design and implementation of a new Policy Administration System (PAS). This role will be instrumental in shaping future‑state business processes, defining system requirements, and ensuring...
-
Office Administrator
2 weeks ago
WorkFromHome, Hong Kong SAR China Delken Group Limited Full timeOur clientis aregulated web 3.0 enterprise software provider and blockchaineducator. They are currently seeking for an Office Administrator to join their team. Office Administrator Responsibilities: Provide full spectrum of office administrative supports including office supplies management, supervising the general operation of the office, managing workplace...
-
Loan Administration Officer
1 week ago
WorkFromHome, Hong Kong SAR China Projob21.com Ltd. Full timeLoan Administration Officer / Senior Officer Overview Regional Credit Admin Expansion Headcounts A global bank with USD 1,500 Mill+ H2 net profit WFH Hybrid Policy and Attractive Benefits Our Client Representing well-known European-based financial institutionsand banking groupswhich providecomprehensivelending, syndicated loan and structured finance services...
-
WorkFromHome, Hong Kong SAR China Manulife Financial Full timeThe incumbent will be responsible to drive the transformation of Group Insurance operations through the design and implementation of a new Policy Administration System (PAS). This role will be instrumental in shaping future-state business processes, defining system requirements, and ensure seamless operational readiness and aligning with the company health...
-
Administrative Officer
2 weeks ago
WorkFromHome, Hong Kong SAR China HETAO INSTITUTE OF MATHEMATICS AND INTERDISCIPLINARY SCIENCES Full timeWe are seeking a highly organized and proactive Administrative Officer to support the daily operations and key projects of the Hetao Institute of Mathematics and Interdisciplinary Sciences. The ideal candidate will possess strong communication skills and the ability to coordinate multiple tasks in a dynamic academic environment. Applicants from both Mainland...
-
Administration Officer, Global Bank
1 week ago
WorkFromHome, Hong Kong SAR China Projob21.com Ltd. Full timeIn-House Office Administration & Facility Mgmt 5 Days, Worklife Balance & Int’l Bank Convenient Office Location in Central Our Client Most well respected int’l banks is in search for in-house Office Administration Officer to be part of the Regional Team based in HK Central Office! Job Duties Report to Head of Office Administration and partner with a team...
-
WorkFromHome, Hong Kong SAR China Projob21.com Ltd. Full timeExecutive Assistant/Office Administration, Regional Office Global Management Consultancy Group EA/Office Administration for Regional Office Hybrid Mode and Multi-Cultural Environment Our Client One of the most renowned Global Management Consultancy Group operating over 40 countries and offering comprehensive AI, Corporate Strategy, Transformation, ESG and...
-
Institutional Operational Officer
2 weeks ago
WorkFromHome, Hong Kong SAR China PERSOL Full timeInstitutional Operational Officer - Japanese/Korean-speaking (WFH policy) Our client is looking for a sharp, detail-driven candidate to join their institutional operations team. Key Responsibilities Set up and maintain institutional client accounts accurately and in compliance with company policies. Handle inquiries, manage communications, and assist with...
