Customer Service Ops Leader

A global leader in commercial real estate services is seeking a People Partner in Hong Kong to manage the Engineering Ops team. The role involves providing technical support, staff supervision, and managing departmental profit and loss. Candidates should possess a Bachelor's degree and 3-5 years of relevant experience in facilities management or operations....

A leading airfreight company in Hong Kong is seeking a Customer Services Officer Trainee. This nine-month program includes training and on-the-job coaching, preparing candidates for a career in the airfreight industry. Responsibilities include monitoring cargo handling, ensuring compliance, and leading teams. Ideal candidates should have tertiary education,...

Assistant Engineer (Ref: TND-OP-AE-OP-JD) Reporting to the Chief Operations Engineer (Shift Operations), the appointee will mainly perform the following responsibilities: To provide round‑the‑clock operational services and restore supply to customers promptly and safely after supply interruption. To handle power system alarms and emergency service calls,...

About the company A global leader in e-commerce and mail logistics. They specialize in providing smart, simple, and efficient global delivery solutions for businesses worldwide, connecting three continents with operations in 12 countries. About the job You will be responsible for providing exceptional customer service across multiple communication channels...

Bank Analyst Lending Ops (12 months contract, 18k, extendable) Add expected salary to your profile for insights The role is to support Card Operations, Onboarding and Servicing , responsible for the day-to-day operation, from onboarding to day-to-day account maintenance. Responsibilities Perform general Card and Credit operation supports in the e2e customer...

We are a company 100% owned by an International Corporation based in Germany. The corporation is the world leader of automotive, driveline system (e.g. car, truck, bus transmission, steering systems, steering & drive axles, chassis parts & components, etc.). The company is established to provide the market in the region with technical service support and to...

A leading recruitment agency is seeking a Customer Service Operations Manager to oversee the operations and improve the performance of the customer service team. The ideal candidate will have over 8 years of experience in customer service operations, with at least 5 years in a supervisory role, preferably within the insurance or banking sector. This role...

A premier property management company in Hong Kong is seeking a Human Resources Officer to supervise customer service teams and enhance service standards for office and retail premises. The ideal candidate will have a degree in Property/Facilities Management and over 10 years of experience in related fields, including 3 years in management. Strong leadership...

A design studio with Scandinavian roots is looking for a Customer Service Operations Associate to manage order fulfillment and enhance customer interactions. In this full-time role based in Hong Kong, you will liaise with logistics partners, resolve customer issues, and ensure accurate order processing. Ideal candidates are detail-oriented, fluent in...

My client is a large‑scale engineering company. They are currently looking for a Head of Customer Service for their call centre. Job Responsibilities Customer Service Oversight: Lead and manage the Customer Service team within the Call Centre, ensuring high standards of responsiveness, professionalism, and customer satisfaction. Implement service‑level...