Customer Support Agent

6 days ago


Hong Kong Island, Hong Kong SAR China Delken Group Limited Full time

Our client is a leading multinational online gaming company that focuses on Japanese market. Customer Support Agent (Japanese Speaking) Duties: Nurture player relationships via e‑mail and live chat Resolve customer queries and issues Assist in the alignment of promotions across all customer communication channels Receive, handle, and translate customers’ KYC documents Assist in English to Japanese translation work for new games and promotions Perform ad‑hoc duties as assigned by supervisor Requirements: Native Japanese speaking and writing skills Good command of both written and spoken English and Chinese Proficient in MS Office Suite Good team player with excellent communication and interpersonal skills Self‑motivate and able to work under pressure Customer‑oriented Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to: Delken Group Limited , Rm 1202, 12/F C.C.Wu Building, 302-308 Hennessy Road, Wanchai, HK; email to or contact or fax to . For more jobs, please visit our website: ::: All personal data submitted will be treated in strict confidential and used for recruitment purposes only ::: #J-18808-Ljbffr



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