Multilingual Customer Experience Associate

A leading retail company in Hong Kong is seeking a dynamic (Senior) Shop Manager to oversee multiple shops and lead the frontline sales team. This key leadership role is responsible for driving sales performance, managing shop operations, and ensuring exceptional customer service. Candidates should have proven experience in retail management, strong...

An international freight forwarding company in Hong Kong is seeking a Japanese Customer Support representative. The successful candidate will ensure high-quality customer service, support key account operations, and configure customer-facing applications. Requirements include a degree in Logistics or Business, 3-5 years of experience in freight forwarding,...

Responsibilities To provide professional customer services to clients via phone calls / email / live-chat To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events To manage communication with customers in a friendly, professional &...

Our client is a Sizable International Freight Forwarding Company, they are inviting a bright and energetic candidate for the following vacancy: Japanese Customer Support RESPONSIBILITIES Ensure highest quality of customer service provide to the customers. To monitor and support the operations of specific key accounts. Support the configuration customer...

Professor / Associate Professor / Assistant Professor at Lingnan University Join to apply for the Professor / Associate Professor / Assistant Professor role at Lingnan University . Lingnan University is one of the eight publicly funded institutions in the Hong Kong Special Administrative Region (HKSAR) of the People’s Republic of China (PRC) and has the...

Responsibilities Our team provides customer support services for our software. Provide quality customer service to all of our customers through phone and email. Provide advice to customers on usage and other queries in timely manner. Register calls to logging system. Provide training to customers on use of software products. Assist in customer registration....

Responsibilities Lead and manage the customer service team to deliver high-quality support to online customers Develop and monitor Key Performance Indicators (KPIs) to ensure team efficiency and outstanding service standards Oversee the effective use of ticketing systems for timely and professional responses to customer inquiries, including product...

Handle enquiries, client instructions, complaints with investigation and providing corrective action plan in a timely manner. Prepare proposal, quotation for the customer. Provide excellent customer services and maintain good relationship with clients. Work closely and provide the relevant support on key customers’ request with Frontline. Communicate with...

Add expected salary to your profile for insights Allowance and Benefits (Full Time) Monthly Salary: HK$16,000 up Double Pay | Attendance Bonus | Sales bonus Referral Bonus | Transportation Allowance 12-20 days Annual Leave| Marriage leave/Paternity leave| Birthday Leave Medical benefits (including: hospitalization, outpatient service, dental, physical...

Associate Director, Talent Management & Development Gold Peak Technology Group is a global leader in batteries and electronics, committed to enlightening and empowering lives through energy and sound solutions with sustainability at the heart of everything we do. Founded in 1964 and listed on the Hong Kong Stock Exchange since 1984, we combine decades of...