Japanese Customer Support

An international freight forwarding company in Hong Kong is seeking a Japanese Customer Support representative. The successful candidate will ensure high-quality customer service, support key account operations, and configure customer-facing applications. Requirements include a degree in Logistics or Business, 3-5 years of experience in freight forwarding,...

Responsibilities To provide professional customer services to clients via phone calls / email / live-chat To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events To manage communication with customers in a friendly, professional &...

A technology and media company in Hong Kong seeks a Customer Service Associate to deliver professional customer service via phone, email, and live chat. Candidates must possess at least an HKCEE/DSE education, be fluent in Japanese (N2) and English, and demonstrate excellent communication and problem-solving skills. The role offers competitive salaries,...

Our client is a Japanese based Freight Forwarding Company, they are inviting a bright and energetic candidate for the following vacancy: Assistant Sales Manager (Logistics) RESPONSIBILITIES Sales activity for potential client. Customer support of existing client Attend on-site project and support warehouse operation. Vendor management. REQUIREMENTS Degree...

A leading freight forwarding company in Hong Kong is seeking an Assistant Sales Manager (Logistics) to drive sales activities and support customer operations. The ideal candidate should have a degree in Logistics or Business, along with 5 years of relevant experience, preferably in the Japanese logistics sector. Strong communication skills and the ability to...

A leading telecommunications company in Hong Kong is looking for a Customer Officer to provide lifestyle and concierge services. The role involves answering customer inquiries via phone and WhatsApp, ensuring customer satisfaction, and managing requests such as travel bookings. Candidates should be cheerful, energetic, and fluent in Cantonese, English, and...

A leading testing and inspection company based in Hong Kong is looking for a Customer Service Executive. The role involves handling enquiries, preparing proposals, and ensuring excellent customer service. Candidates should have at least 3 years of experience in customer services and possess good communication skills in both English and Chinese, including...

Responsibilities Our team provides customer support services for our software. Provide quality customer service to all of our customers through phone and email. Provide advice to customers on usage and other queries in timely manner. Register calls to logging system. Provide training to customers on use of software products. Assist in customer registration....

Responsibilities Lead and manage the customer service team to deliver high-quality support to online customers Develop and monitor Key Performance Indicators (KPIs) to ensure team efficiency and outstanding service standards Oversee the effective use of ticketing systems for timely and professional responses to customer inquiries, including product...

Handle enquiries, client instructions, complaints with investigation and providing corrective action plan in a timely manner. Prepare proposal, quotation for the customer. Provide excellent customer services and maintain good relationship with clients. Work closely and provide the relevant support on key customers’ request with Frontline. Communicate with...