Technical Support Engineer – 1st Line

A well-established construction firm in Hong Kong is seeking a Technical Support Engineer to provide 1st and 2nd level support within their growing team. Responsibilities include troubleshooting network and application issues, ensuring optimal functionality for users. The ideal candidate will have at least 1 year of technical support experience, a positive...

Job Responsibilities: Provide quality system support to all users in an approachable and courteous manner. Strive to meet or exceed all operational and SLA’s. Adhere to policies, procedures, processes and documentation. Respond to incoming telephone calls and emails. Inform users on appropriate action. Document customer requests in the call tracking...

SW8119 |08 Mar 2021 • Technical Support Engineer (Shift Duty) Responsibilities Responsible for 1st Level technical support Provide troubleshooting and basic problem solving on system, software, hardware and network issues Investigate production issues and participate in system operation improvement Perform system maintenance and health checks Shift duty...

A well-established construction firm is seeking a Technical Support Engineer in Hong Kong. The role involves providing 1st and 2nd level support, troubleshooting network and system issues, and maintaining communication with stakeholders. Candidates should have at least 1 year of technical support experience and a good understanding of networking concepts,...

A leading e-commerce company in Hong Kong is seeking a System Engineer / IT Helpdesk to provide 1st and 2nd level IT support. Candidates should have over 3 years of experience in a large enterprise and a degree in computer science or equivalent. The role involves troubleshooting Windows issues, supporting Microsoft products, and ensuring compliance with IT...

A technology consulting firm is seeking a Helpdesk Support Specialist in Hong Kong. The role involves providing 1st tier technical support via phone and email, logging technical inquiries, and conducting remote troubleshooting. Candidates should have a diploma in IT or related disciplines, 0-2 years of experience, and good communication skills in Chinese and...

About the job Technical Support Engineer Are you ready to join a fast-paced, global leader in financial technology? Our client is seeking aTechnical Support Engineer to provide first-line support in a dynamic, cutting-edge environment. This is a fantastic opportunity to work with a diverse set of technologies, advance your career, and contribute to the...

Technical Support Engineer – EEG / BCI Systems Employment Type: Full-time Location: Minhang District, Shanghai (Greater Neobay Innovation Zone) Company Introduction: Shanghai Niantong Intelligence (Econtek) is based in the Greater Neobay Innovation Zone in Minhang District, Shanghai. The company develops non-invasive brain–computer interface (BCI)...

Technical Support Engineer (YL- ) Our client, a well-established construction firm, is currently seeking a skilled Technical Support Engineer to join their growing team. This is an excellent opportunity for a motivated professional to contribute to a dynamic environment and support the company’s expanding operations. Responsibilities Provide 1st & 2nd...

A dynamic technology company in Hong Kong is seeking an IT support professional to provide quality system support. You will handle technical support tasks and ensure seamless service for users through effective communication and problem-solving. The ideal candidate should have relevant experience with IT Helpdesk and a good understanding of software and...