Mall Operations Supervisor: Lead Customer Service

About the Role Swire Properties invites you to join our team as a Mall Operations Supervisor and provide quality customer service across our portfolio. The role is based in Hong Kong and supports work in the Chinese Mainland, Miami, and Southeast Asia. Responsibilities Supervise and lead the team in executing mall management duties. Provide quality customer...

A renowned service company in Tung Chung is seeking a Clubhouse Officer to supervise daily operations and promote recreational activities. The ideal candidate has at least 2 years of experience in clubhouse management, a diploma in Recreation or related fields, and strong communication skills in English and Chinese. This role involves handling enquiries and...

A hospitality service provider located in Tung Chung is seeking an Assistant Clubhouse Officer to assist in daily operations and organize recreational activities. The ideal candidate will have relevant experience in customer service and be proficient in both English and Chinese. This position requires self-motivation, good teamwork, and the ability to work...

Add expected salary to your profile for insights Cathay Customer Contact Centers are poised for a significant transformation as we accelerate our agenda to become “one of the world’s greatest service brand”, with significant investment being made on technology, innovation, people and organisational development. You will be responsible for leading...

A leading airline group is seeking a seasoned professional to lead Customer Contact operations in Hong Kong. This role demands over a decade of experience in service delivery leadership, adeptness in risk management, and a strong command of English and Chinese. The ideal candidate will drive strategies to enhance customer experience, manage a sizable team,...

A leading retail shop in Hong Kong is seeking an experienced Operations Supervisor to assist in daily operations and enhance staff performance through effective coaching and training. The ideal candidate should have at least 5 years of sales experience, with a minimum of 3 years in a supervisory position, preferably in the beauty retail sector. This role...

Location: Airport Area, Islands District, HK Responsibilities Provide luxury Food & Beverage service in line with Accor Hotel Brand standards. Take orders and serve customers using the point-of-sales system. Communicate food orders with the Kitchen team to ensure meals are cooked as ordered. Handle all cash and credit card transactions for all food and...

A leading airline company in Hong Kong is seeking a Solution Lead to manage advanced IT systems that enhance B2B and B2C operations. In this role, you will lead technical delivery within the Customer and Commercial Solution Centre, ensuring successful project execution while collaborating with various teams globally. The ideal candidate must possess a degree...

A leading property management firm in Tung Chung is seeking a Property & Facility Officer. Responsibilities include assisting the Area Manager with property management services, organizing meetings, and ensuring excellent relations with tenants. Candidates should have a diploma or equivalent, 2 years of relevant experience, and strong customer service...

Senior Solution Lead – Customer and Commercial Reports to: Head of IT Solutions – Customer and Commercial Join Cathay as a Senior Solution Lead in our Customer and Commercial Solution Centre. You will be the one to manage advanced IT systems that streamline customer platform for our people and enhance experience for our customers across our global...