Food & Beverage Supervisor

4 days ago


Tung Chung, Hong Kong SAR China The Silveri Hong Kong- Mgallery Full time

Location: Airport Area, Islands District, HK Responsibilities Provide luxury Food & Beverage service in line with Accor Hotel Brand standards. Take orders and serve customers using the point-of-sales system. Communicate food orders with the Kitchen team to ensure meals are cooked as ordered. Handle all cash and credit card transactions for all food and beverage purchases. Ensure the wellbeing of service operations and lead teammates to perform accordingly (waiters/casuals/captain). Ensure beverage and condiments are stocked properly and consistently throughout shift. Prepare and serve all types of beverages, including alcohol. Provide guidance and training to team members and new joiners to meet service standards. Accurately answer customers' enquiries about hotel operation hours, including food & beverage outlets, gym room and swimming pool. Maintain memorized knowledge of the menu, prices, ingredients, offers, promotions and discounts. Perform other duties as assigned or required by upper management. Requirements At least 2 years’ experience in a Hotel Food & Beverage outlet is highly preferred. Fluent in written and oral English, Cantonese and Mandarin. Pleasant personality, customer-oriented with good communication and interpersonal skills. Knowledge and practice of Microsoft Office (Word, Excel). Willingness to work shift hours, including night shift. #J-18808-Ljbffr


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