Customer Care Officer
5 days ago
Customer Care Officer (Full Time) $17-18k Handle customer inquiries via phone, email, live chat and social media platforms Ensure customer feedback are effectively and efficiently resolved with courtesy Fulfill daily operational tasks and documentation in accordance with Key Performance Index. Attractive basic salary with performance bonus PERSONAL SPECIFICATION Excellent customer service attitude, Customer-oriented with good communication skills Hard-working, punctual Well-organized, Independent and Self-initiated REQUIREMENTS 1-2 years’ experience at least in any segment of customer services, e-commerce experience will be added advantage Native in Cantonese, Good Command of English and Mandarin Customer-oriented with pleasant telephone manner Hands on PC skills (Microsoft office, Internet etc.) Immediately available is highly preferred. We offer 5-day work week shift Marriage leave Paternity leave Medical coverage Vibrant and all-inclusive work place MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you. About Make The Right Call With over 20 years of experience , Make The Right Call has solidified its reputation as the “Customer Service Game Changer” and a leader in Customer Experience . Through ongoing innovation ,data security awareness , andenhanced Standard Operating Procedures , we adapt to ever-changing customer behaviors in today’s dynamic business environment. Operating 24/7 , we serve as a seamless extension of your business. Our state-of-the-art call centre in Hong Kong boasts over 330 workstations and the ability to support 15+ languages , catering not only to Asian and English-speaking markets but also to European market . Distinguished as an award-winning Call Centre in the Customer Service sector, Make The Right Call has earned multiple international compliance certifications, guaranteeing the secure and professional management of business processes. Unlock job insights Salary match Number of applicants Skills match Call Centre & Customer Service 101-1,000 employees Get to know us more at: #J-18808-Ljbffr
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Customer Care Officer
3 days ago
Kwai Tsing District, Hong Kong SAR China Make The Right Call Full timeResponsibilities Provide effective inbound call services to customers for product and service enquiries. Provide professional direct patient nutritional & dietary consultation. Professionally handle customer enquiries via phone and email. Maintain a good relationship with the customers. Maintain accurate records of customer interactions. Assist in other ad...
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Kwai Tsing District, Hong Kong SAR China Make The Right Call Full timeA leading call center company in Hong Kong seeks a Customer Care Officer for the afternoon shift, offering an attractive salary between $18K to $19K. The role involves fulfilling operational tasks, providing customer service, and enhancing customer satisfaction. Ideal candidates will possess strong communication skills in English and Chinese, along with a...
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Multilingual Customer Care Specialist
5 days ago
Kwai Tsing District, Hong Kong SAR China Make The Right Call Full timeA leading customer service provider in Hong Kong is looking for a Customer Care Officer. This role involves handling inquiries through phone, email, live chat, and social media. The ideal candidate should have 1-2 years of experience in customer service, preferably in e-commerce, and must be fluent in Cantonese, English, and Mandarin. A vibrant work...
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Afternoon Shift _ Customer Care Officer
5 days ago
Kwai Tsing District, Hong Kong SAR China Make The Right Call Full timeAfternoon Shift _ Customer Care Officer - full time $18-19K (5-days work) Fulfil daily operational tasks and documentation in line with Key Performance Index. Provide customer service to handle enquiries and complaints, maintenance and ad hoc service. Improve customer’s expectation and satisfaction level by providing effective and efficient solutions to...
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Patient Nutrition
3 days ago
Kwai Tsing District, Hong Kong SAR China Make The Right Call Full timeA leading customer service organization in Hong Kong is seeking individuals to provide inbound call services and professional dietary consultations. Candidates should have an associate degree or higher diploma in health-related disciplines. Responsibilities include handling customer inquiries, maintaining relations, and assisting in projects. This role is...
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Customer Care Specialist
5 days ago
Sha Tin District, Hong Kong SAR China Make The Right Call Full timeA leading customer service center in Hong Kong is seeking a Customer Care Officer to provide exceptional service by addressing customer inquiries and complaints. This full-time position requires HKCEE/DSE or above with prior customer service experience preferred. The ideal candidate is proactive, detail-minded, and proficient in both Chinese and English...
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Service Coordinator: Customer Care
3 days ago
Kwai Chung, Hong Kong SAR China Hong Kong Labware Company Limited Full timeA company in the labware industry in Hong Kong is searching for a Customer Service Officer to manage customer inquiries and ensure timely service delivery. Responsibilities include handling contract renewals and spare part inventory, communicating with suppliers, and providing administrative support. The ideal candidate has strong interpersonal skills and PC...
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Customer Service Officer
5 days ago
Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China Harvest Veterinary Oncology Centre Limited Full timeCustomer Service Officer (Day/Night Shift) Harvest Veterinary Oncology Centre (HVOC) is seeking a Customer Service Officer (Day/Night Shift). The successful candidate will work within a brand‐new, 25,000sq. ft., state‑of‑the‑art specialist hospital. We have a dedicated international team of diplomates in anesthesiology, cardiology, dentistry and...
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Customer Care Officer
5 days ago
Sha Tin District, Hong Kong SAR China Make The Right Call Full timeCustomer Care Officer (Full Time - Contract Terms $18k) Shek Mun 5.5 days work Responsibilities Provide customer service to handle enquiries and complaints. Support ad hoc projects when required. Requirements HKCEE/DSE or above. Prior Customer Service experience is highly preferred. Proficient in Chinese/English typing. Proactive, responsible, diligent, and...
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Logistics Customer Service
5 days ago
Kwai Tsing District, Hong Kong SAR China PERSOL Full timeLogistics Customer Service (Japanese speaking/ ~17:30pm/ Up to 23K) Our clients, a well‑known logistics company are now looking for a potential candidate to join their team as Japanese Speaking Customer Service. Job Duties Responsibilities related to inside sales support for customers. Handle clients' inquiries, complaints by phone or email. Maintain...