Customer Care Officer

6 days ago


Sha Tin District, Hong Kong SAR China Make The Right Call Full time

Customer Care Officer (Full Time - Contract Terms $18k) Shek Mun 5.5 days work Responsibilities Provide customer service to handle enquiries and complaints. Support ad hoc projects when required. Requirements HKCEE/DSE or above. Prior Customer Service experience is highly preferred. Proficient in Chinese/English typing. Proactive, responsible, diligent, and detail minded. 5.5 days work per week. Working Location: Shek Mun. Contract Ended on 31 Dec 2026. MAKE THE RIGHT CALL is an equal opportunity & inclusive employer and welcomes applications from all qualified candidates. All applications will be treated in strict and confidential manner and used for recruitment purposes only. As an award winning call centre, our mission is to develop and grow professional customer service candidates. If you think you are one of us, we look forward to meeting you. Company Overview Make The Right Call is based in Hong Kong with more than 20 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non‑governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E‑Commerce & Lifestyle. It’s also an award winning call centre in the Customer Service Industry, and attained its ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally. Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever‑changing customer behaviour in the new norm business environment. Operating 24/7, with a seating capacity of over 330 workstations, as a diverse and inclusive organization, we have more than 200 dynamic, energetic, fun and professional team members from all walks of life. Join us at Make The Right Call and learn how you can be a professionally trained Customer Care personnel. #J-18808-Ljbffr



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