Customer Service Officer

Customer Service Officer (Control Centre) Add expected salary to your profile for insights Handle inbound calls and inquiries, promptly resolve customer complaints. Accurately update the customer records in the system. Perform other ad‑hoc tasks as assigned. Requirements: DSE graduate or higher with minimum of 3 years of relevant experience in a hotline,...

Provide professional telephone support to customers, including answering inquiries, handling orders, and resolving complaints Collaborate with internal teams to address customer needs and ensure timely issue resolution Maintain and enhance customer satisfaction and loyalty Requirements: At least 1 year of relevant experience in customer service Proficiency...

A leading property management firm in Hong Kong seeks a Customer Service Officer for their Control Centre. The role involves handling inbound inquiries and resolving customer complaints, requiring strong communication skills in both English and Chinese. Candidates should have a minimum of 3 years in a relevant role and proficiency in MS Office. A QAS...

A veterinary oncology center in Hong Kong seeks a Customer Service Officer for Day/Night Shifts. The ideal candidate will have clinical customer service experience, be fluent in Cantonese, English, and Mandarin, and possess a genuine passion for animal care. Responsibilities include managing appointments, greeting clients, and assisting with administrative...

Responsibilities Manage and optimize express logistics products for global destinations, aligning offerings with business objectives and market demand. Act as the main point of contact for the global product portfolio, ensuring timely and effective support for internal teams. Develop quality monitoring systems and reporting tools to track and improve product...

A logistics company in Hong Kong is looking for a customer service representative. You will handle customer inquiries, manage orders, and provide daily support including quotations and invoicing. Candidates should have a high school diploma, strong communication skills, and be fluent in Cantonese, English, and Mandarin. The role offers a supportive...

GIVE YOUR CAREER MEANING BY HELPING TO MAKE LIFE BETTER FOR PEOPLE TOUCHED BY CANCER Hong Kong Cancer Fund, founded in 1987, is the largest cancer support organisation, providing FREE information and ground breaking psychosocial support to anyone living with or affected by cancer through our network of cancer support centres. To cope with the unmet needs of...

About the role In this full-time role, you will be responsible for ensuring the smooth day-to-day running of the warehouse, to enhance productivity and customer satisfaction. What you'll be doing: Manage inbound and outbound activities, ensuring accurate and efficient order fulfillment Identify and resolve operational issues, implementing corrective actions...

Customer service officer/ Service coordinator Jobarrangement, working withrelated departmentsandcustomers, to ensure the delivery and installation is on schedule. Providing prompt & accurate responsesto customers' inquiries. Call / Email existing customers for contract renewal and join themaintenanceplan. Spare part inventory control, communicate with...

The Audit & Compliance Officer is responsible for supporting the Security Director in overseeing the audit program(s) as well as ensuring compliance with a range of statutory, regulatory and contractual requirements for the organization. This includes coordinating with company management to identify potential risks, implementing policies and procedures to...