Customer Service Officer
4 days ago
Customer Service Officer (Control Centre) Add expected salary to your profile for insights Handle inbound calls and inquiries, promptly resolve customer complaints. Accurately update the customer records in the system. Perform other ad‑hoc tasks as assigned. Requirements: DSE graduate or higher with minimum of 3 years of relevant experience in a hotline, call centre, or customer service role Good command of both in written and spoken English and Chinese. Customer‑focused with excellent communication skills. Proficiency in MS Office is essential. Holder of a QAS certificate and Security Personnel Permit (SPP) is an advantage. For interested applicants, please send your resume with availability, present and expected salary by clicking “APPLY NOW” button below. (Personal data collected will be used for recruitment purpose only) PMC License Number: C- Synergis is at the forefront of property and facility management services in Hong Kong and Mainland China. Our services span every stage of the property development process, from pre-management and consultancy, through pre‑sale promotion and leasing, to management and maintenance of a competed building and facility. We provide our clients a total solution. Founded in 1978, Synergis has built a strong reputation for excellent customer service with stringent quality management systems and standards over the past four decades, and are proud to be recognized as one of the leading property and facility management companies in Hong Kong and Mainland China. We today employ about 4,500 staff and manage about 88,000 residential units and about 7 million square metres of residential, commercial, industrial and other services space from both the public and private sectors. Our customers include private residential owners and owners corporations, government organizations, educational institutions, landlords, developers and investors. In January 2022, China Resources Longdation Company Limited of China Resources Group acquired Synergis property and facility management services business. The acquisition enhanced Synergis’ overall business strength and long‑term development capabilities in Hong Kong and Mainland China, which will ultimately benefit the Company and our customers. We are looking for an energetic professional with firm commitment to excellence to fill the post of Customer Service Officer (Control Centre). Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: How would you rate your English language skills? Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have as a customer service representative? Do you have technical pre‑sales experience? Which of the following Microsoft Office products are you experienced with? Have you worked in a call centre before? #J-18808-Ljbffr
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Customer Service Officer
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Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China Harvest Veterinary Oncology Centre Limited Full timeCustomer Service Officer (Day/Night Shift) Harvest Veterinary Oncology Centre (HVOC) is seeking a Customer Service Officer (Day/Night Shift). The successful candidate will work within a brand‐new, 25,000sq. ft., state‑of‑the‑art specialist hospital. We have a dedicated international team of diplomates in anesthesiology, cardiology, dentistry and...
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Telephone Customer Service Specialist
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Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China E.C. Fix Technology Limited Full timeProvide professional telephone support to customers, including answering inquiries, handling orders, and resolving complaints Collaborate with internal teams to address customer needs and ensure timely issue resolution Maintain and enhance customer satisfaction and loyalty Requirements: At least 1 year of relevant experience in customer service Proficiency...
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Control Centre Customer Service Specialist
4 days ago
Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China Synergis Management Services Limited Full timeA leading property management firm in Hong Kong seeks a Customer Service Officer for their Control Centre. The role involves handling inbound inquiries and resolving customer complaints, requiring strong communication skills in both English and Chinese. Candidates should have a minimum of 3 years in a relevant role and proficiency in MS Office. A QAS...
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Veterinary Client Services Lead
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Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China Harvest Veterinary Oncology Centre Limited Full timeA veterinary oncology center in Hong Kong seeks a Customer Service Officer for Day/Night Shifts. The ideal candidate will have clinical customer service experience, be fluent in Cantonese, English, and Mandarin, and possess a genuine passion for animal care. Responsibilities include managing appointments, greeting clients, and assisting with administrative...
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Officer - Ecommerce Solutions
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Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China KEC (Hong Kong) Limited Full timeResponsibilities Manage and optimize express logistics products for global destinations, aligning offerings with business objectives and market demand. Act as the main point of contact for the global product portfolio, ensuring timely and effective support for internal teams. Develop quality monitoring systems and reporting tools to track and improve product...
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Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China Storopack HK Ltd Full timeA logistics company in Hong Kong is looking for a customer service representative. You will handle customer inquiries, manage orders, and provide daily support including quotations and invoicing. Candidates should have a high school diploma, strong communication skills, and be fluent in Cantonese, English, and Mandarin. The role offers a supportive...
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Senior Logistics Officer
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Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China XH Supply Chain Management (Hong Kong) Limited Full timeAbout the role In this full-time role, you will be responsible for ensuring the smooth day-to-day running of the warehouse, to enhance productivity and customer satisfaction. What you'll be doing: Manage inbound and outbound activities, ensuring accurate and efficient order fulfillment Identify and resolve operational issues, implementing corrective actions...
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Service Coordinator
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Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China Hong Kong Cancer Fund Full timeGIVE YOUR CAREER MEANING BY HELPING TO MAKE LIFE BETTER FOR PEOPLE TOUCHED BY CANCER Hong Kong Cancer Fund, founded in 1987, is the largest cancer support organisation, providing FREE information and ground breaking psychosocial support to anyone living with or affected by cancer through our network of cancer support centres. To cope with the unmet needs of...
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Kwai Chung, Hong Kong SAR China Hong Kong Labware Company Limited Full timeCustomer service officer/ Service coordinator Jobarrangement, working withrelated departmentsandcustomers, to ensure the delivery and installation is on schedule. Providing prompt & accurate responsesto customers' inquiries. Call / Email existing customers for contract renewal and join themaintenanceplan. Spare part inventory control, communicate with...
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Audit & Compliance Security Officer
4 days ago
Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China Brink's Hong Kong Limited Full timeThe Audit & Compliance Officer is responsible for supporting the Security Director in overseeing the audit program(s) as well as ensuring compliance with a range of statutory, regulatory and contractual requirements for the organization. This includes coordinating with company management to identify potential risks, implementing policies and procedures to...
