Afternoon Shift _ Customer Care Officer
5 days ago
Afternoon Shift _ Customer Care Officer - full time $18-19K (5-days work) Fulfil daily operational tasks and documentation in line with Key Performance Index. Provide customer service to handle enquiries and complaints, maintenance and ad hoc service. Improve customer’s expectation and satisfaction level by providing effective and efficient solutions to customer. Shift :13:00 pm to 23:00 pm (5 days work). Requirements DSE / HKCEE or above A good team player and professional telephone manner with excellent customerservice skills Good command of both spoken and written English and Chinese, Mandarin will also be an advantage Good PC knowledge and Chinese word processing preferable Knowledgeable and experience in customer service/ call centre/ e-Commerce will be an advantage We offer Attractive basic salary with monthly performance bonus In-house Gym for employee use Marriage leave Paternity leave Medical coverage Vibrant and all-inclusive work place Equal opportunity Employer MAKE THE RIGHT CALL is an equal opportunity & Inclusive employer and welcome applications from all qualified candidates. All application will be treated in strict and confidence and used for recruitment purpose only. As an award winning call centre, our mission is to develop and growth professional customer service candidates. If you think you are one of us, we look forward to meeting you. Company Overview Make The Right Call is based in Hong Kong with more than 20 years’ experience servicing various industries such as International Publishers, Public Utilities, HK SAR Government Departments, International Non-governmental organizations (NGOs), Fast Moving Consumer Goods (FMCG), Automobiles, Trade Fair Exhibitors, E-Commerce & Lifestyle. It’s also an award winning Call Centre in the Customer Service Industry, and attained its ISO27001:2013 and Payment Card Industry (PCI Security Standard) certification in ensuring business processes are handled securely and professionally. Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer #J-18808-Ljbffr
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Kwai Tsing District, Hong Kong SAR China Make The Right Call Full timeA leading call center company in Hong Kong seeks a Customer Care Officer for the afternoon shift, offering an attractive salary between $18K to $19K. The role involves fulfilling operational tasks, providing customer service, and enhancing customer satisfaction. Ideal candidates will possess strong communication skills in English and Chinese, along with a...
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Customer Care Officer
5 days ago
Kwai Tsing District, Hong Kong SAR China Make The Right Call Full timeCustomer Care Officer (Full Time) $17-18k Handle customer inquiries via phone, email, live chat and social media platforms Ensure customer feedback are effectively and efficiently resolved with courtesy Fulfill daily operational tasks and documentation in accordance with Key Performance Index. Attractive basic salary with performance bonus PERSONAL...
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Customer Service Officer
5 days ago
Kwai Chung Tai Hang Mei Tsuen, Hong Kong SAR China Harvest Veterinary Oncology Centre Limited Full timeCustomer Service Officer (Day/Night Shift) Harvest Veterinary Oncology Centre (HVOC) is seeking a Customer Service Officer (Day/Night Shift). The successful candidate will work within a brand‐new, 25,000sq. ft., state‑of‑the‑art specialist hospital. We have a dedicated international team of diplomates in anesthesiology, cardiology, dentistry and...
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Customer Care Officer
3 days ago
Kwai Tsing District, Hong Kong SAR China Make The Right Call Full timeResponsibilities Provide effective inbound call services to customers for product and service enquiries. Provide professional direct patient nutritional & dietary consultation. Professionally handle customer enquiries via phone and email. Maintain a good relationship with the customers. Maintain accurate records of customer interactions. Assist in other ad...
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Multilingual Customer Care Specialist
5 days ago
Kwai Tsing District, Hong Kong SAR China Make The Right Call Full timeA leading customer service provider in Hong Kong is looking for a Customer Care Officer. This role involves handling inquiries through phone, email, live chat, and social media. The ideal candidate should have 1-2 years of experience in customer service, preferably in e-commerce, and must be fluent in Cantonese, English, and Mandarin. A vibrant work...
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Night Shift Concierge
5 days ago
Sha Tin District, Hong Kong SAR China HKT Consumer Business Group Full timeA leading telecommunications service provider in Hong Kong seeks a Customer Officer for Concierge Services (Night Shift). The role involves assisting customers with inquiries regarding golf bookings, dining, travel recommendations, and more. The ideal candidate will possess an energetic personality, excellent interpersonal skills, and fluency in Cantonese,...
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Customer Officer, Concierge Services
5 days ago
Sha Tin District, Hong Kong SAR China HKT Consumer Business Group Full timeCustomer Officer, Concierge Services (Night Shift) Answer incoming calls and WhatsApp inquiries from customers in a call centre environment and assist with various requests such as golf bookings, dining reservations, travel recommendations, and mobile services. Ensure a pleasant customer experience by providing accurate and timely information. Log all...
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Customer Officer, Japanese Speaking
5 days ago
Sha Tin District, Hong Kong SAR China HKT Consumer Business Group Full timeCustomer Officer, Japanese Speaking (Night Shift) To provide professional customer services to clients via phone calls / email / live-chat To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events To manage communication with...
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Patient Nutrition
3 days ago
Kwai Tsing District, Hong Kong SAR China Make The Right Call Full timeA leading customer service organization in Hong Kong is seeking individuals to provide inbound call services and professional dietary consultations. Candidates should have an associate degree or higher diploma in health-related disciplines. Responsibilities include handling customer inquiries, maintaining relations, and assisting in projects. This role is...
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Warehouse Operation Manager
5 days ago
Kwai Tsing District, Hong Kong SAR China Fortress Full timeWarehouse Operation Manager (Day Shift & Transportation) Oversee the transportation arrangement including schedules, routes, driver performance to optimize efficiency and meet delivery time slots, while ensuring compliance with the company's delivery and safety service standards. Oversee the day shift operations for receiving, storing, picking, packing to...