Hong Kong Convention and Exhibition Centre

2 days ago


hong kong, Hong Kong SAR China Hong Kong Convention and Exhibition Centre (Management) Limited Full time

Responsibilities:

  • Replies to customer enquiries and complaints properly and efficiently at both Information Counters and records them in the “Comment and Suggestion” form for reference and follow-up action on a daily basis.
  • Performs Hong Kong Ticketing Box Office services at counters, including cash or credit card transactions, exchange for tickets, refunds, and amendments of ticket details.
  • Communicates customer enquiries and unsolved issues with the designated departments.
  • Offers on-site support to the events by checking whether the event setup is properly done, greeting the organiser, and responding to any requests during the event.
  • Performs venue checking such as lighting, maintains the lobby area in good condition, and notifies concerned departments to follow up.
  • Less experience will be considered as Customer Service Officer.

Requirements:

  • Good communication and problem-solving skills.
  • Good customer service and interpersonal skills.
  • Responsible, presentable, and service-oriented.
  • Good team player and proactive.
  • Good command of both written and spoken English and Chinese; Mandarin would be advantageous.
  • Shift duty is required.

We are an equal opportunity employer and welcome applications from all qualified candidates. Interested applicants please send your full resume with expected salary by clicking "APPLY NOW" or send to the below:

Human Resources Department
Hong Kong Convention and Exhibition Centre (Management) Limited
Hong Kong, China
Fax: +852 2582 7034
Website:

The personal data collected in this application will be kept confidential and used for recruitment purposes only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their applications filed for future references.

Our company will retain the personal data of unsuccessful applications for future recruitment purposes for a period of not more than 6 months.

Managed by HKCEC (Management) Limited • Member of NWS Holdings

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Marketing and Customer Service
  • Industries: Hospitality, Food and Beverage Services, and Events Services
#J-18808-Ljbffr

  • hong kong, Hong Kong SAR China Hong Kong Convention and Exhibition Centre (Management) Limited Full time

    Graphic Designer (Hong Kong - office based role) Responsibilities: Design advertising & promotion materials, display posters, leaflets, newsletters, EDMs, marketing collaterals, corporate literatures for both online and offline usage. Handle projects independently from idea conceptualisation, layout presentation to finished artwork and establish priorities...


  • hong kong, Hong Kong SAR China Hong Kong Convention and Exhibition Centre (Management) Limited Full time

    Responsibilities: Assist in the development, planning, execution, and monitoring of company-level sustainability strategies, goals, policies and initiatives (e.g. net zero, etc.). Liaise with internal stakeholders to manage data collection and sustainability reporting matters. Compile relevant analysis and recommendations on sustainability programmes and...

  • Event Coordinator

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Convention and Exhibition Centre (Management) Limited Full time

    About UsHong Kong Convention and Exhibition Centre (Management) Limited is a leading events services provider in Hong Kong, committed to delivering exceptional experiences for our clients and customers.


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Convention and Exhibition Centre (Management) Limited Full time

    Company Overview:Hong Kong Convention and Exhibition Centre (Management) Limited is a leading event management company that provides exceptional services to clients from around the world.


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Convention and Exhibition Centre (Management) Limited Full time

    About the Job:We are seeking a highly motivated and skilled Graphic Design Specialist to join our team at the Hong Kong Convention and Exhibition Centre (Management) Limited. As a key member of our design department, you will be responsible for creating visually appealing and effective graphic designs for various projects.Responsibilities:Create advertising...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Convention and Exhibition Centre (Management) Limited Full time

    The Hong Kong Convention and Exhibition Centre (Management) Limited seeks a highly skilled Sustainability Project Manager to join our team. As a key member of our sustainability team, you will be responsible for driving corporate sustainability initiatives and contributing to the development of sustainable practices across various functions.About the RoleAs...


  • hong kong, Hong Kong SAR China Hong Kong Trade Development Council Full time

    (Ref. No.: 3/03SH/ES/HKTDC) The Hong Kong Trade Development Council (HKTDC), the statutory organisation promoting Hong Kong’s external trade, seeks a dynamic, high-caliber and experienced professional to join our Exhibition Services Department . Major Responsibilities: Oversee full spectrum of Exhibitions Operations, including but not limited to...


  • hong kong, Hong Kong SAR China Centre for Oncology and Immunology Full time

    Centre for Oncology and Immunology Limited Hong Kong SAR On-site Full Time 3 year or below Entry level Job Responsibilities: Applications are invited for appointment as IT Specialist (Ref.: H03/2023/11) , to commence as soon as possible, on a fixed-term basis, with the possibility of renewal subject to satisfactory performance and mutual agreement. The...


  • hong kong, Hong Kong SAR China Hong Kong Centre for Cerebro-cardiovascular Health Engineering Full time

    Engineer at Cimple Biotechnology Limited (Cimple) Hong Kong Centre for Cerebro-Cardiovascular Health Engineering Limited Hong Kong SAR On-site Full Time 3 - 5 Year Associate Company Information: Cimple Biotechnology Limited (Cimple), a pioneering biotech firm spun off from the HK Tech 300 of City University of Hong Kong (CityU), Hong Kong Centre for...


  • hong kong, Hong Kong SAR China Hong Kong Centre for Cerebro-cardiovascular Health Engineering Full time

    Hong Kong Centre for Cerebro-Cardiovascular Health Engineering Limited Hong Kong SAR On-site Full Time Contract 6 year or above Mid-Senior level Position Description: Actively develop customer/channel resources in the healthcare diagnostic or medicine segments. Develop & execute the business strategy/plan to ensure the achievement of the annual sales target...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    About Us:Hong Kong Exchanges and Clearing Limited (HKEX) is a leading financial market infrastructure operator, providing world-class trading, clearing, settlement and risk management services to markets across the Asia-Pacific region.Job Summary:We are seeking a highly skilled Data Centre Operations Manager to join our team in Hong Kong. As a key member of...


  • hong kong, Hong Kong SAR China Hong Kong Trade Development Council Full time

    (Ref. No.: 3/18/ME/ES/HKTDC) The Hong Kong Trade Development Council (“HKTDC”), the statutory organisation promoting Hong Kong’s external trade, seeks a dynamic and high caliber candidate to join our Exhibition Services Department. Responsibilities: Work with sales to follow up with exhibitors for booth facilities ordering to ensure order accuracy...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Company OverviewHong Kong Exchanges and Clearing Limited (HKEX) is a leading financial market infrastructure, connecting the world's capital markets to provide greater choice and opportunity for our customers.Estimated Salary: HKD 550,000 - HKD 700,000 per annumJob DescriptionThe successful candidate will be responsible for the technical operations of the...


  • hong kong, Hong Kong SAR China Hong Kong Engineer Full time

    CLP was founded in Hong Kong in 1901, at a time when electricity was still a novelty worldwide. Today we power millions of homes and businesses across the Asia Pacific regions. In Hong Kong, we operate a vertically-integrated electricity supply business providing a highly-reliable supply of electricity to 80% of the city’s population. Outside Hong Kong, we...

  • Sotheby's | Gallery

    21 hours ago


    hong kong, Hong Kong SAR China Sotheby's Full time

    THE ROLE The Gallery & Exhibition Manager holds a pivotal and front-facing role within our organization, overseeing the meticulous planning and execution of all exhibitions and auctions. This dynamic position requires a blend of art handling expertise, strong leadership skills and a relentless drive to achieve exceptional results. From collaborating...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Trade Development Council Full time

    Job SummaryWe are seeking a seasoned Marketing Leader to spearhead our Exhibitions and Digital Business Department. This role will focus on driving marketing campaigns and initiatives for our trade and public fairs, while maintaining the brand image of HKTDC through consistent messaging and visual identity.About UsThe Hong Kong Trade Development Council is a...


  • Hong Kong, Central and Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time

    The Hong Kong Palace Museum is a premier cultural institution dedicated to showcasing the richness of China's artistic heritage. As an Assistant Curator, HKPM, you will play a key role in developing and implementing exhibitions that highlight the beauty and significance of Chinese art.We are seeking a highly skilled and motivated individual to join our team....


  • hong kong, Hong Kong SAR China Hong Kong Airlines Ltd Full time

    Update your details, view your application and progress. Join Us If you would like to pursue a career with ample training and development opportunities, then look no further than Hong Kong Airlines. We provide professional training and career development opportunities for those who are prepared to grow with an energetic company. Due to rapid expansion, we...


  • hong kong, Hong Kong SAR China Hong Kong Engineer Full time

    CLP was founded in Hong Kong in 1901, at a time when electricity was still a novelty worldwide. Today we power millions of homes and businesses across the Asia Pacific regions. In Hong Kong, we operate a vertically-integrated electricity supply business providing a highly-reliable supply of electricity to 80% of the city’s population. Outside Hong Kong, we...


  • hong kong, Hong Kong SAR China Hong Kong Trade Development Council Full time

    (Ref. No.: 3/18BDM-BD11-EDB/HKTDC) The Hong Kong Trade Development Council (“HKTDC”), the statutory organisation promoting Hong Kong’s external trade, seeks a dynamic and high caliber professional to join our Exhibitions and Digital Business Department. Responsibilities: Reporting to the Section Head, Business Development, the job-holder is to act as...