Customer Experience Insights Analyst
5 days ago
A global online retail company is seeking a Customer Experience Analyst Associate in Hong Kong to optimize the customer journey through detailed analysis. Key responsibilities include developing customer journey maps, monitoring performance metrics, and collaborating with various teams for data-driven improvements. The ideal candidate has a degree in a relevant field and 2-3 years of experience in customer experience analysis, paired with a proactive mindset to enhance satisfaction. This role offers dynamic workplace culture and benefits.#J-18808-Ljbffr
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Customer Experience Analyst
5 days ago
Kwai Chung, Hong Kong SAR China YesStyle.com Limited Full timeYesStyle.com is a leading global online retailer that specializes in Korean and other Asian beauty, fashion and lifestyle products. Along with our sister company AsianBeautyWholesale.com which serves as a B2B distribution platform, we bring over thousands of brands to millions of customers worldwide. Objective of the Position As a Customer Experience Analyst...
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Marketing & Customer Experience Specialist
5 days ago
Kwai Tsing District, Hong Kong SAR China G2000 (Apparel) Ltd Full timeA prominent apparel company in Hong Kong seeks a Marketing and Customer Support Specialist. In this role, you will develop and implement digital marketing initiatives while ensuring exceptional customer service. The ideal candidate will possess a Bachelor's degree and 1 year of combined experience in marketing and customer-facing roles. Fluency in English...
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Senior Manager/ Manager, Retail Media
3 days ago
Kwai Chung, Hong Kong SAR China Mannings Full timeAdd expected salary to your profile for insights Is this your next challenge in Retail Media? The challenge is to: Responsibilities Own the strategy and execution of in-store advertising programs across banners, including digital screens, omni channel asset etc. Drive revenue growth by packaging and selling media inventory to suppliers, ensuring optimal...
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Analytics & Data Insights Lead
5 days ago
Kwai Chung, Hong Kong SAR China Hong Kong Broadband Network Limited (HKBN) Full timeA telecommunications company is seeking an Assistant Analytics Manager to enhance data insights and improve conversion strategies. The role involves data mining, collaboration across departments for actionable data solutions, and supporting marketing campaigns. Candidates should have a degree in IT or related fields, along with at least 5 years of experience...
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Senior Analyst
14 hours ago
Kwai Chung, Hong Kong SAR China Mannings Full timeResponsibilities Provide data & analytics support to address business questions Conduct offer and campaign evaluation, recommend right tracking metrics, measure effectiveness and provide recommendations to improve response/ ROI Provide data, insights and recommendations on business reviews on customer, promotion and business performance Support ad hoc...
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Assistant Analytics Manger
5 days ago
Kwai Chung, Hong Kong SAR China Hong Kong Broadband Network Limited (HKBN) Full timeAssistant Analytics Manager - Digital and Data Job responsibilities include: Perform data mining and analysis to provide actionable insights and improve conversion. Collaborate cross-functionally to understand business requirements and translate them into actionable data solutions. Support campaign planning and execution to deliver campaigns on agreed...
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Japanese Customer Support
5 days ago
Kwai Chung, Hong Kong SAR China Delken Group Limited Full timeOur client is a Sizable International Freight Forwarding Company. Responsibilities Ensure highest quality of customer service provide to the customers. To monitor and support the operations of specific key accounts. Support the configuration customer facing applications to meet the customer requirements. To assist business implementation for specific...
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Tung Chung, Hong Kong SAR China Cathay Pacific Airways Ltd Full timeSenior Solution Lead – Customer and Commercial Reports to: Head of IT Solutions – Customer and Commercial Join Cathay as a Senior Solution Lead in our Customer and Commercial Solution Centre. You will be the one to manage advanced IT systems that streamline customer platform for our people and enhance experience for our customers across our global...
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Logistics Planning Data Analyst
5 days ago
Kwai Chung, Hong Kong SAR China Aacurapid (Hong Kong) Ltd Full timeA logistics company in Hong Kong is seeking a Logistics Analyst Officer/Supervisor to oversee daily operations in warehouse and logistics planning. The ideal candidate will have a degree in Logistics or Supply Chain Management, at least 2 years of relevant experience, and proficiency in data analysis using Excel. Responsibilities include coordinating...
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Control Centre Customer Support Specialist
14 hours ago
Kwai Chung, Hong Kong SAR China Synergis Management Services Limited Full timeA leading property and facility management company in Hong Kong is looking for a Customer Service Officer (Control Centre). This role involves handling inbound calls and inquiries, resolving customer complaints, and updating customer records. Candidates should have a DSE qualification and at least 3 years of experience in a hotline or customer service role....