Junior Support Specialist
6 days ago
Provide first-line technical support to end-users via phone, email, or in-person, troubleshooting hardware, software, and network issues to ensure minimal downtime. Manage vendor relationships by coordinating with external suppliers for procurement, repairs, and service level agreements (SLAs), including evaluating vendor performance and negotiating basic terms. Document support incidents, resolutions, and user queries in the IT ticketing system to maintain accurate records and facilitate knowledge sharing. Participate in on-call standby rotations for after-hours support emergencies, responding to critical issues within defined response times (no shift or roster work required). Collaborate with other IT team members to escalates complex issues and contribute to process improvements. Requirements Higher Diploma in Information Technology, Computer Science, or a related discipline. Good understanding of application support, including troubleshooting and maintenance of business applications. Proven ability to learn quickly and adapt to new technologies and processes. Strong problem-solving skills and ability to work under pressure during standby support periods. Excellent communication skills in Cantonese; proficiency in English is an advantage for user interactions. Ability to work independently and as part of a team in a fast-paced environment. To apply for this position, please simply click on the “APPLY” button or send your full resume in Word format to indicating the job title. If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence and used for recruitment purposes only in accordance with PERSOL Hong Kong Limited’s Privacy Policy. PERSOL Hong Kong Limited: Employment Agency LicenceNo. 80860 Application Questions Which of the following statements best describes your right to work in Hong Kong? #J-18808-Ljbffr
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Junior Data
5 days ago
Hong Kong Island, Hong Kong SAR China Futu Holdings Limited Full timeA dynamic financial services firm in Hong Kong is looking for an Entry Level Office Support Specialist to assist in data processing and analysis. Responsibilities include collecting and organizing performance data, conducting preliminary statistical analysis, and collaborating with team members on various tasks. Candidates should be proficient in MS Office,...
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Junior Helpdesk Support
1 week ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8902 |12 Dec 2025 Junior Helpdesk SupportAssit with Tier 1 IT support for end-users via email, phone and ticketing system. Provide solutions to troubleshoot technical issues reported by end-users. Stay updated on basic AI tools to provide insights and training to the team. Perform ad-hoc and additional tasks as required. Diploma in Information Technology,...
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Junior Accounting and Reporting Specialist
2 weeks ago
hong kong, Hong Kong SAR China OSL Full timeOverview Junior Accounting and Reporting Specialist We are looking for a detail-oriented Accountant to manage the full set of accounts and ensure accurate financial reporting. The ideal candidate will have strong skills in Microsoft Excel for financial analysis and reporting, along with a foundational understanding of accounting principles. This role is...
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Junior Helpdesk Support
1 week ago
hong kong, Hong Kong SAR China Swing Consulting Ltd. Full timeSW8902 |12 Dec 2025 Junior Helpdesk Support Assit with Tier 1 IT support for end-users via email, phone and ticketing system. Provide solutions to troubleshoot technical issues reported by end-users. Stay updated on basic AI tools to provide insights and training to the team. Perform ad-hoc and additional tasks as required. Diploma in Information Technology,...
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IT Specialist
2 weeks ago
Hong Kong Island, Hong Kong SAR China Happy Life Education Foundation Limited Full timeIT Specialist / IT Support Specialist (with School Affairs Support) We are seeking a highly motivated and detail-oriented IT Specialist (or IT Support Specialist, depending on experience) to provide comprehensive technical support and assist with school administrative operations. This role involves maintaining the school’s IT infrastructure, supporting...
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hong kong, Hong Kong SAR China Process Street Full timeWe believe in the power of process and its potential to unlock growth in teams everywhere. Who we are Process Street is an AI software and compliance operations platform startup from San Francisco. We help our customers build, document, automate, and track recurring workflows. Our platform automates the work, enforces the standards, and proves compliance so...
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hong kong, Hong Kong SAR China Process Street Full timeA dynamic startup in Hong Kong seeks a Customer Support Level 1 Specialist to enhance customer interactions through email, chat, and phone. The role requires 1-2 years of experience in customer support, preferably in SaaS, with a strong focus on communication and detail. You will advise customers on software use, document interactions, and facilitate...
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Junior IT Coordinator
1 day ago
hong kong, Hong Kong SAR China Tata Consultancy Services Full timeAPAC Recruitment - Talent Acquisition Specialist - Hong Kong | Graduate Hiring (Australia & New Zealand) at Tata Consultancy Services Job Title: Junior IT Coordinator Location: Hong Kong Languages: Cantonese and English Department: Information Technology Reports To: IT Manager / Senior IT Coordinator Job Summary: We are looking for a motivated and organized...
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Junior IT Engineer: Deskside Support
6 days ago
Hong Kong Island, Hong Kong SAR China Primetech Technology Limited Full timeA technology services company is seeking a Junior IT Engineer in Hong Kong to provide IT support to users. The role involves deskside assistance for hardware and software issues, installation and configuration of systems, and maintenance of office equipment. Candidates should have IT support experience and good communication skills in Cantonese. This...
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Business Support
1 week ago
Hong Kong Island, Hong Kong SAR China 国泰君安国际 Guotai Junan International Full timeOverview Business Support - Business IT Specialist Job Description: To design, develop, and enhance applications to support digital transformation; to understand front office concerns in order to bridge the gap between the front office and back office; to collaborate with Front Office and Middle Office teams to design, develop, and maintain an automated...