Receptionist

5 days ago


Hong Kong Island, Hong Kong SAR China Soho House (Hong Kong) Limited Full time

We are seeking an excellent and outgoing individual to join our team. The role involves welcoming and assisting members and guests in hospitality settings. Responsibilities Greet and welcome members & guests with eye contact and a genuine smile Strong admin skills and able to handle phone calls, e‑mail enquiries and reservations according to our Soho House standard Proactive and maintain a positive attitude to members’ requirements and requests at all times Navigate guests around the club space and locate them a space to seat Prefer to have a strong food and beverage background and provide menus upon arrival Inform members of the various membership rules and individual club rules (e.g. laptop free zones) Facilitate effective communication across departments, to and from members & guests at all times Ensure only current members and their guests gain access to club Ensure the immaculate appearance of both individual self and G/F reception area to ensure a superior arrival experience Be well informed about the club, membership, facilities, promotions, events and daily updates and effectively communicate this to members Qualifications Fluent in English and Chinese (Cantonese / Mandarin) Ad‑hoc job as assigned Benefits 5‑day work week 12 days' annual leave 17 days’ holidays 10‑hour straight shift Medical insurance Life insurance Dental insurance Maternity leave & paternity leave Marriage leave Birthday leave & perks Study/exam leave & allowance Typhoon allowance Discretionary bonus Transportation allowance Mental health support program Fun Stuff Team Meal: During your shift in our Houses & Restaurants, you will be provided with a complimentary substantial meal. Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Staff Discounts: Discounts at Soho House globally, as well as Soho Home, Soho Skin and Cowshed. Career Development: Soho House can progress your career internationally. Learning & Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse & House Tonic training programs: Celebrating our passion for wellness, food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. #J-18808-Ljbffr


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