Receptionist with Pirata Group

6 days ago

hong kong, Hong Kong SAR China Pirata Group Full time

Receptionist Join Pirata Group, one of Hong Kong’s most dynamic and diverse restaurant groups. We’re looking for a charismatic and guest-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our guests, ensuring a warm welcome and smooth experience from the moment they arrive. You’ll support the floor team in delivering a fun, vibrant, and memorable dining journey, while managing reservations and guest enquiries with professionalism and care. The ideal candidate is passionate about hospitality, thrives in a fast‑paced environment, and has excellent communication and multitasking skills. If you love being guest‑facing and enjoy creating exceptional first impressions, this is the role for you. Duties & Responsibilities Greet and manage guests’ needs to enhance overall satisfaction Support the floor team in managing tables efficiently to optimise covers and turns Ensure all company service standards are met during operations Set up and maintain the reception desk before and during shifts Answer calls and handle booking or event enquiries promptly and professionally Assist in handling guest issues or emergencies with grace and efficiency Requirements Minimum 1 year of experience as a Receptionist or Host in a highly regarded restaurant Passion for hospitality and delivering outstanding guest experiences Positive attitude with a teamwork mindset Strong sense of responsibility and attention to detail Excellent communication and interpersonal skills Fluency in English is a must; other languages are advantageous Previous hospitality experience is beneficial Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity Benefits 50% discount at all our restaurants Guaranteed monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance Cash and credit card tips Medical insurance Birthday gift certificate Referral bonus Seniority Level Entry level Employment Type Full‑time Job Function Other Industries Food and Beverage Services Referrals increase your chances of interviewing at Pirata Group by 2x Get notified about new Receptionist jobs in Hong Kong, Hong Kong SAR. #J-18808-Ljbffr

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