Call Centre Ops

Temporary Customer Service Assistant (Call Centre) The Hong Kong Examinations and Assessment Authority (HKEAA) is an independent and not-for-profit statutory body that administers public examinations in Hong Kong. We are looking for talented people to join our team to contribute to the provision of valid, reliable and equitable examinations and assessment...

Operation & Resourcing Manager (Call Centre) 2 days ago Be among the first 25 applicants We are seeking a highly motivated and experienced Operation & Resourcing Manager to lead strategic process improvement and manpower planning initiatives within our call centre operations. This pivotal role will drive operational efficiency, enhance customer experience,...

Customer Service Representative (Call Centre) (are welcomed Join to apply for the Customer Service Representative (Call Centre) (are welcomed role at Ricoh Hong Kong Limited 1 day ago Be among the first 25 applicants Join to apply for the Customer Service Representative (Call Centre) (are welcomed role at Ricoh Hong Kong Limited Get AI-powered advice on this...

Job Description - Officer (Phone banking, Call Centre), Technology & Operations CL) Job Description Officer (Phone banking, Call Centre), Technology & Operations - ( CL ) Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality &...

A leading digital services provider in Hong Kong is looking for a Customer Service Representative (Call Centre). Responsibilities include handling customer inquiries via various channels and providing high-quality service. Candidates should be fluent in Cantonese with good English or Putonghua skills and possess excellent communication abilities. This is an...

A public examination authority in Hong Kong is seeking a Temporary Customer Service Assistant for their Call Centre. The role involves handling phone inquiries, assisting with examination irregularities, and drafting responses. Candidates should have completed secondary education, possess experience in customer service, and be proficient in English and...

A banking corporation in Hong Kong is seeking an Assistant Manager/Manager for its Call Centre in the Personal Financial Business sector. The role involves handling customer inquiries through various channels, providing quality services, and addressing complaints. Candidates must have at least 2 years of customer service experience in financial institutions...

Join to apply for the Customer Care Consultant (Call-centre) role at Zurich Insurance 1 day ago Be among the first 25 applicants Join to apply for the Customer Care Consultant (Call-centre) role at Zurich Insurance Get AI-powered advice on this job and more exclusive features. Provide professional customer services to the General Insurance claims enquiries...

A financial services institution based in Hong Kong is seeking an Assistant Manager/Manager for its Call Centre in the Personal Financial Business Department. The role involves handling customer enquiries and transaction instructions across various channels, providing quality service, and addressing customer feedback. Candidates should hold a Bachelor's...

A major telecommunications provider in Hong Kong is looking for a strategic leader to fill the role of eMPF Contact Centre Head. This position is crucial for managing call centre operations, ensuring exceptional service delivery, and fostering a high-performing team. Candidates should have over 10 years of experience in call centre operations and at least 5...