Customer Service Representative
7 days ago
Customer Service Representative (Call Centre) (are welcomed Join to apply for the Customer Service Representative (Call Centre) (are welcomed role at Ricoh Hong Kong Limited 1 day ago Be among the first 25 applicants Join to apply for the Customer Service Representative (Call Centre) (are welcomed role at Ricoh Hong Kong Limited Get AI-powered advice on this job and more exclusive features. Join Us, Advance Forward. At Ricoh, we’re not just imagining a future bright with ideas-we’re already building it. Ricoh is a leading provider of digital services and innovative solutions to support our customers’ digital transformation and business process optimisation. We provide the expertise and leverage the power of our regional APAC diversity to deliver true value to our customers. We bring people, processes, and technology together to deliver competitive advantage for our APAC customers and increase value to their business. By making data accessible faster and with more insight than ever before, as well as embracing different perspectives, we can help our customers with diverse needs in a more agile way. Being part of the Ricoh family means working with passionate and creative people who are dedicated to making a difference for our customers, our communities, our society, and for each other. We share our successes and are always striving to be more, both as a team and in our own careers. Together we are inventing a new future, one driven by a unique vision and built to create sustainable success. Ricoh is a leading provider of digital services and innovative solutions to support our customers’ digital transformation and business process optimization. To cope with our business expansion, we are looking a team of talent joining our Ricoh Family. About Your Role Handling inbound phone calls, digital tickets, live chats and emails from our customers in contact centre Providing high quality service to our customers and help resolve their queries at first contact where possible Processing customer’s requests in a timely and accurate manner Achieving individual performance expectations and development Does it sound like you? Excellent customer-service manner, communication and problem solving skills Fluency in Cantonese, and good command of English or Putonghua Proficient PC skills and willingness to learn A pass in five subjects including Chinese and English in HKCEE or HKDSE or above Minimum 1 year experience in call centre environment or customer service field Those with more relevant experience will be considered as Senior CS Representative Fresh graduate are welcomed to apply Great People. Great Benefits Basic salary with quarterly incentive based on performance Basic 5 days work week (8:50 to 17:30) with occasional shift duties on Saturday mornings 14 days paid annual leave a year Medical coverage and discounted dental plan Support for acquiring any required job related skills Interested parties please forward your full resume (in Microsoft Word or PDF format) with current and expect salary to the Human Resources, Ricoh Hong Kong Limited, by clicking "Apply Now". Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise. Seniority level Entry level Employment type Full-time Job function Sales and Information Technology Referrals increase your chances of interviewing at Ricoh Hong Kong Limited by 2x #J-18808-Ljbffr
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Customer Service Representative
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