Insurance - Customer Service Officer (face-to face CS Centre, non-sales)

A leading insurance consultancy in Hong Kong is seeking a Customer Service Officer to support customers face-to-face in a non-sales environment. Responsibilities include managing enquiries, providing policy information, and resolving complaints. The ideal candidate has 1-2 years of customer service experience in the insurance or banking sector, is familiar...

Role Summary Bowtie’s mission is to make insurance good again and our vision is to build a category‑defining health insurance company. As a young and fast‑growing company, we are dedicating grooming and learning from the next generation. We seek great talents who share our values to bring the good back through our passionate, innovative, and...

Role Summary Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from the next generation is always our priority. We are looking for great talents who share our values to bring the good back through our passionate, innovative,...

A leading health insurance provider in Hong Kong seeks an Underwriting Specialist to serve as a vital link between the company and customers. Responsibilities include proactive customer engagement and risk assessment of new business applications. Candidates should possess at least 2 years of customer service experience, fluent in Chinese and English, with...

Customer Technical Support (client-facing) - Based in Hong Kong Our client is a global software vendor for enterprise content management solution both for on premises and cloud based. The solution covering business process automation, workflow, records management, document imaging and web-form software. They have been recognized in the Gartner Magic Quadrant...

Positions Available We are hiring for a range of roles, from entry-level to management. Face to Face Customer Service Life Insurance Customer Service Officer (Open to all fresh graduates and career changers) Senior Life Insurance Specialist / Team Lead (For those with relevant experience in customer service, policy administration or claims) Manager/Assistant...

Manager/Officer, Operation Support and Customer Service Add expected salary to your profile for insights Act as the team leader, providing comprehensive, quality service to customers across all interaction channels, including but not limited to face-to-face meetings, phone calls, email, and online chat. Manage the entire customer lifecycle, from initial...

Customer Service Senior Officer/Officer – Life Insurance Provide extraordinary service to customers and sales channels by means of hotline, walk-in, video conference, written and email etc. Able to work independently to address enquiries accurately and effectively as well as maintaining professional and satisfactory quality of customer service. Communicate...

A recruitment agency is seeking a Customer Service & Admin Officer in Hong Kong to be the first point of contact for clients. Responsibilities include managing documentation, daily operations, and participating in trade fairs within the jewelry industry. The ideal candidate should have face-to-face customer service experience, proficiency in English and...

Customer Service Senior Officer/Officer - Life Insurance Responsibilities Provide extraordinary services to customers and sales channels via hotline, walk‑in, video conference, written and email. Work independently to address enquiries accurately and effectively while maintaining professional and satisfactory quality of customer service. Communicate and...