Banking Call Center Manager – Personal Financial Services

Assistant Manager / Manager – Call Centre, Personal Financial Business Add expected salary to your profile for insights Handle customers' transaction instructions, enquiries and requests related to banking products and services from different channels, including telephone, email, video-call, online text and fax Deliver quality services to customers through...

Assistant Manager / Manager – Call Centre, Personal Financial Business Department Chiyu Banking Corporation Limited has been registered as a licensed bank since 1947. Rooted in Hong Kong for over 70 years, we strive to provide one-stop cross-border banking and financial services to customers in Hong Kong, mainland and overseas Chinese. Riding on the edge...

A banking corporation in Hong Kong is seeking an Assistant Manager/Manager for its Call Centre in the Personal Financial Business sector. The role involves handling customer inquiries through various channels, providing quality services, and addressing complaints. Candidates must have at least 2 years of customer service experience in financial institutions...

A financial services institution based in Hong Kong is seeking an Assistant Manager/Manager for its Call Centre in the Personal Financial Business Department. The role involves handling customer enquiries and transaction instructions across various channels, providing quality service, and addressing customer feedback. Candidates should hold a Bachelor's...

Responsibilities Handle customers' transaction instructions, enquiries and requests related to banking products and services from different channels, including telephone, email, video-call, online text and fax Deliver quality services to customers through inbound and outbound calls Provide after-sale services to diverse customer types Address customer...

A financial services company based in Hong Kong is seeking an experienced professional to lead a team of service representatives. The role involves creating service guidelines, managing customer interactions, and coaching team members to ensure a high standard of customer service. Ideal candidates will hold a bachelor’s degree in a relevant field and...

Responsibilities: Handle inbound calls regarding banking and investment products, account services, and general inquiries Provide accurate and compliant information in accordance with SFC and IIQE regulations Conduct KYC reviews to ensure regulatory compliance and mitigate risks Manage account closure procedures, including documentation verification,...

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A leading tech services provider in Hong Kong is seeking a professional for operations within data centers. The ideal candidate should have over 3 years of facility management experience, strong knowledge of electrical systems, and be bilingual in English and Chinese. Responsibilities include engaging with technical teams, managing suppliers, and ensuring...

DCO Cluster Manager, Data Center Operations Join to apply for the DCO Cluster Manager, Data Center Operations role at Amazon Web Services (AWS) . Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data...