Informa Markets in Asia | Digital Operations Executive

6 days ago


hong kong, Hong Kong SAR China Informa Markets in Asia Full time

Role Summary

We are seeking a highly motivated individual to join our regional product management team and support our digital operations. In this role, you will collaborate closely with event teams, external contractors, and service providers to support the setup and seamless functioning of our digital products, ensuring alignment with our business objectives.

Principal Duties and Responsibilities:

  • Assist in the setup and configuration of digital applications.
  • Support project management and track project tasks.
  • Promote our official applications both onsite and offsite.
  • Handle professional email correspondence, including sending and responding to messages.
  • Prepare for on-site events and provide support for marketing material printing and logistics.
  • Occasionally conduct customer service phone calls to exhibitors in a professional manner.
  • Maintain and manage data using MS Excel and MS Word.
  • Assist in any other duties assigned by your supervisor.

Position Requirements:

  • 2 years of working experience.
  • Strong organizational and task-oriented skills, with the ability to prioritize tasks, multitask, and work independently.
  • Excellent communication skills and the ability to work collaboratively within a team.
  • Customer-centric mindset with a focus on providing exceptional service.
  • Self-motivated and capable of working autonomously.
  • Outgoing personality, presentable and approachable.
  • Proficiency in MS Office applications (Excel, Word, PowerPoint).
  • Fluency in English and Cantonese required. Proficiency in Mandarin preferred.
Seniority level

Associate

Employment type

Full-time

Job function

Product Management, Information Technology, and Project Management

Industries

Events Services

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