Operations Control Center

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Tramways Full time

Operations Control Center (OCC) Assistant

Operations Control Center (OCC) Assistant
  • Permanent contract
  • Full-time
  • Less than 2 years of experience (Entry level)
  • High school diploma, A levels, GED, GCSE
  • Operations Control Center Agent / Regulator / Dispatcher
Mission

Hong Kong Tramways has been serving Hong Kong since 1904. It has been keeping up efforts in developing a worldwide recognized icon, while offering the greenest, the most affordable, and the most joyful transport mode in Hong Kong.

Hong Kong Tramways is owned by RATP Dev Group.

Profile

Job Summary

This role will be responsible for supporting the OCC Supervisor and motormen during incidents, ensuring efficient communication and coordination between operations and maintenance teams. This position is essential for maintaining the performance and safety of the tram.

Job Responsibilities:

  • Assist the OCC Supervisor and motormen in managing incidents and emergencies effectively.
  • Coordinate daily maintenance schedules with the operations team to ensure optimal tram performance.
  • Record detailed information related to incidents, providing accurate data for the maintenance team to analyze and address issues.
  • Serve as the liaison between the OCC and maintenance teams during incidents or accidents, facilitating swift response and recovery actions.
  • Monitor the overall performance of the tram system, including tracks, power supply, trams, and signaling systems to ensure safety and reliability.
  • Follow up on tram availability in accordance with Planned Preventive Maintenance (PPM) and corrective maintenance schedules.

Job Requirements:

  • High Diploma or relevant degree in Transportation, Engineering, or a related field.
  • Knowledge of tram operations and maintenance processes is an advantage.
  • Previous experience in a transportation or operations environment is preferred.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and manage multiple tasks effectively.

A competitive compensation package will be offered to the right candidate. Interested parties please apply by sending your CV stating expected salary, available starting date, and contact number by clicking "Apply Now". Personal data collected will be used for recruitment purposes only.

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