Assistant Manager, Operational Risk Management

Assistant Manager, Operational Risk Management Chow Tai Fook Life Insurance Company Limited (Incorporated in Bermuda with limited liability; "CTF Life" is proud of its rich, 40-year legacy in Hong Kong. CTF Life is a wholly-owned subsidiary of NWS Holdings Limited and one of the most well-established life insurance companies in Hong Kong. As a member of Chow Tai Fook Enterprises Limited, CTF Life consistently strengthens its collaboration with the diverse conglomerate of the Cheng family ("Chow Tai Fook Group" or "the Group") to support customers and their loved ones in navigating life's journey with personalised planning solutions, lifelong protection and diverse lifestyle experiences. By leveraging the Group's robust financial strength and strategic investments across the globe, CTF Life aspires to become a leading insurance company in the Greater Bay Area while continuously creating value beyond insurance. What the role is? Support the Associate Director of Operational Risk on managing and implementing the Enterprise Risk Management Framework, in particular, ensuring the effective functioning of operational risk management for the Company. Support to maintain, enhance, and implement the operational risk management framework, including policies, procedures, and tools to identify, assess, monitor, and mitigate operational risks. Conduct regular risk assessments and reviews to identify potential operational risks and develop appropriate mitigation strategies. Monitor and report on key risk indicators and ensure timely escalation of significant risk issues to the Risk Committee. Key support for preparing regular reports on operational risk management activities to relevant management committees and Board-level Risk Committee. Collaborate with various departments to ensure that operational risk management practices are integrated into business processes and decision‑making. Support the implementation of new operational risk project/initiatives. Support to provide training and awareness programs to enhance the understanding and management of operational risks across the organization. Stay updated on industry best practices and regulatory requirements related to operational risk management. What are we looking for? Bachelor’s degree or above, preferably in Risk Management, Insurance, or Accountancy. Degree or above in other business‑related discipline may also be considered. Professional qualifications in accountancy (e.g. HKICPA/ ACCA etc.) or risk management are preferred. At least 5 to 6 years of working experience in operational risk management within the insurance industry or consultancy firm. Strong knowledge of operational risk management frameworks, tools, and techniques. Excellent communication and stakeholder management skills. Influencing ability is an advantage. Excellent analytical skills coupled with a pragmatic approach to problem‑solving. Knowledge of regulatory requirements and industry best practices related to operational risk management. Proficient in MS Office applications, particularly Excel and PowerPoint. Power BI will be an advantage. Strong writing and presentation skills in both English and Chinese. Proficiency in Putonghua is preferred. The final position level will be determined based on the hiring manager’s assessment. Personal Information Collection Statement At Chow Tai Fook Life Insurance Company Limited ("the Company") we respect the privacy of your personal data and are committed to fully complying with the Personal Data (Privacy) Ordinance ("the Ordinance"). The personal data that we collect and/or hold (whether contained in this application form or otherwise obtained) includes your personal details, contact information, education and training details, employment details, financial details, and information on your social circumstances. Provision of personal data by you is mandatory for selection purposes. Personal data collected through this application will be used by the Company to assess your suitability to assume the job duties of the position for which you have applied. The Company may not be able to process your application if you fail to provide your personal data. Applicants not contacted within four weeks after the interview / test may consider their application unsuccessful. The information provided will be kept for 2 years for consideration of other suitable posts. #J-18808-Ljbffr