Vice President, Business Support Manager, GM COO

2 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Bank of America Full time

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us

Job Description:

Candidate will be part of the APAC GM COO team and support the day-to-day administrative, governance, and operational function for the APAC GM Sales and Trading businesses.

Key Responsibilities:

  • GM Regulatory & Program change: Central coordinator for regulatory exams (impacting multiple lines of LOBs) and manage regulatory and program changes for local markets that are unique to LOBs.
  • Assist with coverage for GM Singapore, GM Southeast Asia & GM Korea from Hong Kong: Managing and coordinating changes to regulations, rules and queries from local regulators. Analyzing impact, drafting responses and developing a solution to be compliant with local changes. Managing local governance, administrative tasks, and audits relevant to LOB.
  • NFRR & Nexus Reporting: To coordinate with GM business in governance, issues, and change management.
  • Info Barriers & Data Governance: Manage governance and controls for GM FLU. Implement framework and process in collaboration with global data governance teams and GCOR.
  • Manage recurring GM governance: Coordinate and manage BCP, regional outsourcing, KYC refresh, expense analysis, etc.
  • GM Sanctions: Coordinate and collaborate with Sanctions team, Sanctions COO, Legal, COR, FLU to interpret changes and implement across platform for GM.
  • Enterprise rollout coordination: To manage enterprise rollouts from scoping, coordinating, and implementation for GM.
  • Global projects/initiatives: Coordinate and manage with global teams across GM Initiatives impacting APAC.
  • Back-up Coverage: To cross-cover and back-up GM LOB COOs when needed.

Qualifications/Skills:

  • Bachelor's degree in business management or a related field.
  • Minimum of 5 years of experience in financial services with exposure in the following areas: Operation, compliance, change management, project management.
  • Experience with data management, including the ability to manage large/complex data sets.
  • Ability to design, create and evaluate the operational risk and control environment in conjunction with business partners.
  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Visio).
  • Communication/interpersonal – excellent written and verbal communication skills with ability to influence business leaders, strong ability to build and maintain relationships across the organization.
  • Outstanding organizational and time management skills with the proven ability to multitask and prioritize.
  • Critical thinking and analytical skills – ability to absorb and present complex ideas quickly and accurately.
  • Independent drive – flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results-driven environment.
  • Process analysis/design acumen – ability to understand a process and associated risks to inform control design.
  • Problem-solving/analytical skills – solid critical thinking and attention to details; able to synthesize large amounts of data and formulate appropriate conclusions.
  • Understanding root cause/identifying control deficiencies.
  • Develop timely and sustainable solutions.
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