Customer Service Assistant

1 day ago


sha tin district, Hong Kong SAR China Angel Face Beauty Creations (International) Limited Full time

Customer Service Assistant Handle customer inquiries, including product recommendations, appointment bookings, and after-sales support. Follow up on client issues and coordinate solutions with relevant departments. Update and manage customer data to ensure accuracy and analyze purchasing behavior to improve loyalty. Generate simple reports using data tools to support decision-making. Set up and optimize WhatsApp API auto-reply systems. Create promotional materials using Canva AI. Assist in executing member days and promotional activities. Support the preparation of marketing content. Requirements Secondary 5 or above, with 1 year of experience in customer service or data management. Familiarity with tools like ChatGPT, Canva AI, and WhatsApp API, and basic data analysis skills. Detail-oriented, responsible, and passionate about AI technology. Excellent communication, interpersonal, presentation, and negotiation skills. Proficient in MS Office applications (Word, Excel, PowerPoint) and Chinese Word Processing. Benefits Annual leave Birthday Leave Bank Holiday MPF Medical Insurance Opportunities for career development Interested parties please send your full resume with date of availability, current and expected salary by JobsDB to us. All information provided by applicants will be used for recruitment related purposes only and will be treated in the strictest confidence by authorized personnel. For further information on our company, please visit our website: Location: Sheung Wan, Central and Western District, HK #J-18808-Ljbffr



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