Abercrombie & Fitch + Hollister Stores - Assistant Manager, Hong Kong
5 days ago
- Full-time
Abercrombie & Fitch Co. (NYSE: ANF) is a leading, global specialty retailer of apparel and accessories for men, women and kids through five renowned brands. The iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend. abercrombie kids sees the world through kids' eyes, where play is life and every day is an opportunity to be anything and better anything. The Hollister brand believes in liberating the spirit of an endless summer inside everyone and making teens feel celebrated and comfortable in their own skin. Gilly Hicks, offering intimates, loungewear and sleepwear, is designed to invite everyone to embrace who they are underneath it all.
The brands share a commitment to offering products of enduring quality and exceptional comfort that allow consumers around the world to express their own individuality and style. Abercrombie & Fitch Co. operates approximately 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites and
Assistant Manager Positions are available at:
- Festival Walk
- Harbour City
- Hysan Place
- MOKO Mall
- New Town Plaza
- YOHO Mall
The Role
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.
What You'll Do
- Customer Experience
- Store Presentation and Sales Floor Supervision
- Store & Stockroom Operations
- Staffing, Scheduling, and Payroll Management
- Training and Development
- Communication
- Asset Protection
The Career Progression
The Assistant Manager must complete a 90-day training & probationary period. Successful completion of the training is the first step for leadership. The company strongly advocates a philosophy of growth from within. All of our District Managers, Regional Managers, Directors, even our Vice President of Stores have started in Stores Management Positions.
What it Takes
- Bachelor's degree from an accredited university OR 1 year of supervisory experience in a customer-facing role
- Inclusion & Diversity awareness
- Ability to work in a fast-paced and challenging environment
- Strong interpersonal and communication skills
- Drive to achieve results
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly – with you We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Additional Monthly Sale Incentive Bonus Program
- Additional 13th Month Bonus for eligible associates
- Generous Paid Time Off
- Paid Volunteer Day per Year, allowing you to give back to your community
- Medical and Dental Insurance
- Leadership Training and Development
- Opportunities for Career Advancement
The starting rate for this position is HK$134.00 per hour (i.e., the recruiting pay range for this position is HK$134.00 - HK$134.00 per hour). The starting rate and range may be modified in the future.
FOLLOW US ON INSTAGRAM @WORKATHK_ANFHCO
Why Us
- Abercrombie & Fitch Co. Named to the 2023 Best Workplaces in Retail List by Fortune Magazine and Great Place to Work
- We provide you access to various mental health resources: Associates Assistant Program, headspace, CARORRT and associate resource group…etc
- A Global Team of People Who'll Celebrate you for Being YOU
- Our culture is inclusive, warm and authentic
- We inspire, support and encourage you to be the best they can
- We provide you an Always Forward journey
- We believe Diversity and Inclusion are the keys to the company's success
- We put the customer at the center of everything we do
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
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