URGENT IT Support/ Helpdesk

A leading IT support company is looking for an experienced IT Support / Helpdesk professional in Hong Kong. In this full-time role, you will provide technical support to clients, troubleshoot issues, maintain records, and liaise with vendors. Ideal candidates will have relevant experience, strong troubleshooting skills, and the ability to explain technical...

A global technology firm in Hong Kong is seeking an IT Helpdesk 1st tier to provide technical support primarily for Windows and Microsoft 365 systems. The ideal candidate will possess strong communication skills and must be able to manage urgent cases effectively. This role requires a proactive individual who can work independently while maintaining positive...

IT Helpdesk 1st tier - iBank in North Point About the job IT Helpdesk 1st tier - iBank in North Point Responsibilities: Job Highlights Technical Support on Windows , environment and Microsoft 365 supports Hong Kong, Japan, & Taiwan staff Work closely with internal entities Maintaining positive relationships with customers. Technical support to evaluate...

About the job Network Support / Helpdesk Responsibilities: The Resident Support Engineer(s) shall possess the following professional qualifications and experience. Understand, analyze customer requirements for deploying to achieve solution requirement. Strong knowledge of IT products like Active Directory, Microsoft System Centre Configuration Manager...

A technology solutions provider in Hong Kong is looking for an IT Helpdesk to provide support for Microsoft applications, conduct health checks on IT equipment, and maintain inventory. The ideal candidate should have strong communication skills, a background in Computer Science, and the ability to work well under pressure. This role offers a 12-month...

A leading service provider in Hong Kong is looking for a Helpdesk/Customer Service administrator. The role involves identifying customer needs, monitoring tickets, and handling incoming requests. Ideal candidates should possess strong communication skills, work well in a team, and have basic IT knowledge. Proficiency in English and Chinese is required, and...

About the job IT Helpdesk - iBank / Admiralty Position: IT Helpdesk Responsibilities: Work with Global TechHub support team Work under HKSAR IT Service Desk(Service Managers, International Technical teams and customer support). Troubleshoot the IT service and support. Escalate/triage issues to technical teams Engage with Fidelity business end-users support....

IT Helpdesk/ Senior Network and Systems Engineer Job Openings IT Helpdesk/ Senior Network and Systems Engineer About the job IT Helpdesk/ Senior Network and Systems Engineer Position: IT Helpdesk/ Senior Network and Systems Engineer / Network and Systems Engineer (for candidate partially fulfils the job requirement or with lesser experience)...

Helpdesk/Customer Service administrator - HKEX 23k Job Openings Helpdesk/Customer Service administrator - HKEX 23k About the job Helpdesk/Customer Service administrator - HKEX 23k Position: Helpdesk/Customer Service administrator Responsibilities: Job Highlights Identifying customer needs and update into ticket systems. Monitor and review the assigned...

A technology support company in Hong Kong is looking for an IT Helpdesk professional. This role involves working with a global support team, troubleshooting IT issues, and providing assistance to end-users. Candidates should have solid technical support experience, knowledge of Windows 10 and Office 365, and strong communication skills in English. Mac...